Flew to Nice from Liverpool to pick up pre arranged transport to Savona. No rep available and had to find our own way to find many people with Costa luggage tags all waiting for coaches. Eventually found a rep who told us we were on number 13. Had a long wait for it to turn up. Embarkation in Savona was more orderly. Queued to get photo taken but straight to cabin which had key cards in. Had booked late dinner but we're on early sitting. Cabin steward friendly, efficient and English speaker suggested late sitting would not suit us. We were in My Way restaurant on a six seated table with other English speaking people even though one couple were Welsh and the other couple Romanians living in England. Lovely people who enhanced our holiday. The menus were translated into English as too were the daily dairies delivered to our cabin. Food was different and not really to my taste but there was always something that I could choose from even if it was the same alternative choice. Food was never hot even when it was supposed to be. For a Mediterranean ship it was very lacking in salad and vegetables!
The cabin, we had a balcony, was both comfortable and spacious. Although the beds were close together we were given a single duvet each so it was like being in single bed. The bathroom was better than some other ships, it was easy to avoid a clinging curtain if the shower was positioned prior to entering. The TV was supposed to be interactive but wasn't. BBC world news and Euronews were the only English speaking channels. There was a fridge with drinks and snacks in but we're not included in the €25 a day all inclusive drinks package. Water in bottles had to be bought with an extra 15% service charge! Even if you drink little in alcoholic drinks, the drinks package is really good value. The list of drinks available is extensive with premium liquors included. We took ice and lemon water to our cabin every night.
Because the decor of the ship is themed- Music. All areas are very ornate but very dark and depressingly gloomy in daylight. At night they are overly glaringly illuminated. We spent a lot of the time in the coffee/ chocolate bar as it was bright and open. It was also the walk through to the restaurants and casino. Great for people watching. Many nationalities on the ship so lots of languages spoken. Fortunately all the crew spoke English. Many were from Brazil particularly in the bars and restaurants. Filipino staff in housekeeping but European staff in other areas.
The buffet restaurant was usually chaotic. No trays, difficulty getting a seat, and the food stations in different areas making it very difficult to know what was available. It was much easier to eat in the restaurant but choice more limited.
The entertainment in the theatre every night was international and on our cruise excellent and varied. Possibly some of the best we have seen on any cruise line. The entertainment team was geared to daily activities and not to our taste. The adults only craft groups were more like play school activities and very poor. The dance classes were very popular and well attended but deafeningly loud.
Tendering to our first port of call was madness. Utter chaos! Took forever to get people off,and it was even worse to get people back on board. Only people on organised trips had any chance of seeing anything before joining the very long queues to get back.
The ports of call were OK. Some much better than others. Santorini the best.
Shops ok with daily special deals.
Photographers working all the time taking some excellent posed photos of individual band family groups. Quality of photos probably the best seen on a cruise ship.
Costa as a company really are not the most efficient. In our experience they do not stick to times or agendas. We heard of excursions being cancelled with very little notice, indeed we even had a cancellation for a trip sent to our cabin for a trip the day after. It was not for us but for someone in another cabin!
I would go on another Costa cruise if the itinerary, ship and cost were suitable. A must is the drinks package without a doubt.
It would also be better if it was not in school holidays. Preschool children are fine but a ship full of families is not for us.
No complaints on this. Our steward was excellent. Bedding and towels changed almost daily. Very clean and very comfortable. Plenty of storage space too.
Tender port, horrendous experience. Totally disorganised. No sooner ashore than we had to queue to get back. Few tourist shops and bars but little else.
Free because of changed itinerary. Good guide who spoke both Italian and English. No crowds at Cape Sounion so very interesting. Good cafeView All 20 Cape Sounion Reviews
Used speedboat and bus to get to Oia then bus to Thera and cable car back down to tender. Total cost €20. Wonderful way to get to top of Santorini. Most beautiful place. Highlight of cruise
Done tours to Rome so stayed in Civitavecchia. Good pedestrian area with bars and shops. Market worth going to browse. Good beach front to walk along. Food and drink very reasonable
Great place ship berths in town. Fantastic square where catch city tour. Afterwards visit beautiful cathedral. Easy walking to shopping area. Great bars, good food.
Sunday so most places closed. Walked length of bay as far as cathedral which is lovely. Park nearby with lots of families enjoying time together. Farmers market also there when we visited. Lots of bars and restaurants along sea front. Spent pleasant time eating, drinking and people watching in the sunshine.
Not a good port of call, not for tourists