1. Home
  2. Cruise Reviews
  3. Seven Seas Navigator
We are Gold level society members on the Regent Cruise Line and are loyal customers. But sailing on the Navigator has given us second thoughts about ever sailing on Regent again. We spent 31 days on the Regent Navigator traveling from Vancouver to Alaska with our final destination at New York. Our observations of this ship is as follows: 1. The vibration on this ship is unacceptable and is most notable in the rear. We watched our wine glasses almost vibrate off the table. We could not eat our dinners in the specialty restaurant, Prime 7, without getting nauseated from the vibration. 2. The food was not up to the previous standard of Regent. Small portions were served in the Compass Rose dining room and the service was slow at times. Some of the food was not served hot and had to be sent back. In Prime 7, some of the steaks had to be sent back due to them being not tender. Also it appears that Regent cut back on the staff in the dining areas as some of our orders were forgotten by the waiters and they seemed to have to many tables to wait on. 3. Some of the free shore excursions and ports were so poor that we should have stayed on the ship. We were mostly taken to shopping areas and churches. We paid an additional fee for a tour and were so disappointed along with the other people on it that we asked for our money back. We filled out a form to get reimbursed and received the typical bed bug letter denying our request. Do not pay an additional fee for an excursion. They are not worth it. 4. Entertainment was fair with some shows being boring. We should have stayed in our room and watched some movies instead of going to some of these shows. In summary, it appears that Regent has lowered it standards in service, food , and the over all quality of the Navigator. This ship is slated for a world tour next year. We cannot imagine signing up for such a cruise with the terrible vibration on this ship. This ship is old,outdated and should be taken out of service. Our advice is to stay off this ship. We find this sad to write these comments on this cruise line, but the Navigator is destroying their image. As stated in the beginning, we are gold lever members of this cruise line, but we are not looking forward to the next level now.

Navigator not up to Regent standards

Seven Seas Navigator Cruise Review by Rpklim

128 people found this helpful
Trip Details
  • Sail Date: August 2015
  • Destination: Alaska
  • Cabin Type: Deluxe Suite
We are Gold level society members on the Regent Cruise Line and are loyal customers. But sailing on the Navigator has given us second thoughts about ever sailing on Regent again.

We spent 31 days on the Regent Navigator traveling from Vancouver to Alaska with our final destination at New York. Our observations of this ship is as follows:

1. The vibration on this ship is unacceptable and is most notable in the rear. We watched our wine glasses almost vibrate off the table. We could not eat our dinners in the specialty restaurant, Prime 7, without getting nauseated from the vibration.

2. The food was not up to the previous standard of Regent. Small portions were served in the Compass Rose dining room and the service was slow at times. Some of the food was not served hot and had to be sent back. In Prime 7, some of the steaks had to be sent back due to them being not tender. Also it appears that Regent cut back on the staff in the dining areas as some of our orders were forgotten by the waiters and they seemed to have to many tables to wait on.

3. Some of the free shore excursions and ports were so poor that we should have stayed on the ship. We were mostly taken to shopping areas and churches. We paid an additional fee for a tour and were so disappointed along with the other people on it that we asked for our money back. We filled out a form to get reimbursed and received the typical bed bug letter denying our request. Do not pay an additional fee for an excursion. They are not worth it.

4. Entertainment was fair with some shows being boring. We should have stayed in our room and watched some movies instead of going to some of these shows.

In summary, it appears that Regent has lowered it standards in service, food , and the over all quality of the Navigator. This ship is slated for a world tour next year. We cannot imagine signing up for such a cruise with the terrible vibration on this ship. This ship is old,outdated and should be taken out of service. Our advice is to stay off this ship. We find this sad to write these comments on this cruise line, but the Navigator is destroying their image. As stated in the beginning, we are gold lever members of this cruise line, but we are not looking forward to the next level now.
Rpklim’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get Seven Seas Navigator price drops
250,000+ people have entered their email

Cabin Review

Deluxe Suite
Cabin F
The carpet and drapes were are worn and stained. The balcony chairs and table had white paint spots on them and were uncomfortable. The bathroom carbinet doors would not stay closed and kept slamming during rough seas awakening us during the night. The bathtub had raw sewage in it during rough seas even with the drain plug closed.
Deck 9 Suite Cabins