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After a considerable wait in the lounge at the Cruise Port where we were subjected to pushing and shoving in queues to board the ship with no public announcements in English to tell us where to stand we eventfully boarded the ship at around 6 pm. Dinner that evening on the ship was a 'free for all' affair. The menu for this and subsequent evening meals was not like the traditional menu where a set menu on one side and a varied menu on the other side would be offered. Dining on a cruise is one of the highlights of any cruise in our book and this fell well short of our expectations. The food when presented was poor in quality. Entertainment 'variety' on the cruise was of poor quality and only one show at the theatre each evening. The acts at the evening performances were repeatedly performed by the same crew members unlike previous cruises where star acts would be brought onto the ship at various ports to perform. We could not enjoy the shows as the other guests talked the whole time through the show, came and went as they pleased throughout the show, and walked slowly in front of you instead of going around you as the show was on. I think Royal Caribbean kept guests who chose this cruise very much uninformed and should have made them aware that this was not the normal Royal Caribbean standard to be expected and as a result has seriously damaged its reputation amongst foreign guests on the cruise. We have not cruised with Royal Caribbean in the past and are diamond members of their Crown and Anchor Society and doubt that we would be cruising again with the Royal Caribbean cruise company or recommending them to friends or family. What food we could get to at the Windjammer was marginal at best with most food being cold, and the quality was rather poor, the soup each day was always the same egg drop soup or white fungus. This cruise should never, ever be offered to westerners at all. It is geared entirely to the Chinese market. Interestingly, when we did our survey through RC, they never even as much as contacted us to find out why we were so disappointed in our trip! The ports were good, and the scenery lovely in Japan. The ice show was outstanding; the cast on board performed a wonderful show together and was very entertaining. The ship was very clean, and the staff could not have been friendlier. This was a high point of the cruise. There is a strict "no smoking" rule in cabins and balconies that many passengers overlooked. The casino was the most popular destination of the cruise for the Chinese. If you are a non-smoker, this was not the place for you. This included the lounges surrounding, and above and below the casino. The Diamond/Concierge lounge in the Viking Crown was overrun with young children that were staying with their parents in suites. This made for not the best experience. We did have the choice to go to any lounge on the ship for our "Happy Hour", since three drinks were loaded on our card every day. The vast majority of the passengers were in tour groups that had chartered their shore excursions. These trip leaders were no help either, they all wanted to be the first group off. Returning to the ship was the same experience, all 80 chartered tour busses returned at the same time, at the final time for "all on board". Not a big deal, but we left late out of each port. If we had known that we would stay two hours late, we could have done more exploring of the ports. Shore excursions for the independent passengers were limited to about two choices at each port. We chose to do things on our own which worked out well for us. Overall, this was a great learning experience but not the best cruise we have had.

Worst Cruise Ever

Mariner of the Seas Cruise Review by Singapore couple

4 people found this helpful
Trip Details
  • Sail Date: September 2015
  • Destination: Asia
After a considerable wait in the lounge at the Cruise Port where we were subjected to pushing and shoving in queues to board the ship with no public announcements in English to tell us where to stand we eventfully boarded the ship at around 6 pm.

Dinner that evening on the ship was a 'free for all' affair. The menu for this and subsequent evening meals was not like the traditional menu where a set menu on one side and a varied menu on the other side would be offered. Dining on a cruise is one of the highlights of any cruise in our book and this fell well short of our expectations. The food when presented was poor in quality.

Entertainment 'variety' on the cruise was of poor quality and only one show at the theatre each evening. The acts at the evening performances were repeatedly performed by the same crew members unlike previous cruises where star acts would be brought onto the ship at various ports to perform. We could not enjoy the shows as the other guests talked the whole time through the show, came and went as they pleased throughout the show, and walked slowly in front of you instead of going around you as the show was on.

I think Royal Caribbean kept guests who chose this cruise very much uninformed and should have made them aware that this was not the normal Royal Caribbean standard to be expected and as a result has seriously damaged its reputation amongst foreign guests on the cruise.

We have not cruised with Royal Caribbean in the past and are diamond members of their Crown and Anchor Society and doubt that we would be cruising again with the Royal Caribbean cruise company or recommending them to friends or family.

What food we could get to at the Windjammer was marginal at best with most food being cold, and the quality was rather poor, the soup each day was always the same egg drop soup or white fungus.

This cruise should never, ever be offered to westerners at all. It is geared entirely to the Chinese market. Interestingly, when we did our survey through RC, they never even as much as contacted us to find out why we were so disappointed in our trip!

The ports were good, and the scenery lovely in Japan.

The ice show was outstanding; the cast on board performed a wonderful show together and was very entertaining.

The ship was very clean, and the staff could not have been friendlier. This was a high point of the cruise. There is a strict "no smoking" rule in cabins and balconies that many passengers overlooked. The casino was the most popular destination of the cruise for the Chinese. If you are a non-smoker, this was not the place for you. This included the lounges surrounding, and above and below the casino.

The Diamond/Concierge lounge in the Viking Crown was overrun with young children that were staying with their parents in suites. This made for not the best experience. We did have the choice to go to any lounge on the ship for our "Happy Hour", since three drinks were loaded on our card every day.

The vast majority of the passengers were in tour groups that had chartered their shore excursions. These trip leaders were no help either, they all wanted to be the first group off. Returning to the ship was the same experience, all 80 chartered tour busses returned at the same time, at the final time for "all on board". Not a big deal, but we left late out of each port. If we had known that we would stay two hours late, we could have done more exploring of the ports. Shore excursions for the independent passengers were limited to about two choices at each port. We chose to do things on our own which worked out well for us. Overall, this was a great learning experience but not the best cruise we have had.
Singapore couple’s Full Rating Summary
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Cabin Review

Cabin 7630
The cabin was very good with all the facilities needed and the service staff did an excellent job.
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