1. Home
  2. Cruise Reviews
  3. Celestyal Majesty
The ship looked the part when we joined it at Corfu, painted and shiney. Bags reached our rooms before us and common areas seemed good and clean. Staff were excellent throughout. Arriving with 20 kilos x 2 bags of clothes for 7 nights of dining we found the absence of a self -service laundry or an iron in the cabin disappointing. No fridge either. A bag of clothes pressed & folded for initial nights only would set you back £16! The room was pokey. The absence of an iron or any self service laundry facilities was a bad start as we had been led to believe there was. You could pay £15 for a bag of clothes to be "press & folded" . We paid for al All Inclusive drinks package and made sure to use it but be aware of the exclusions and rules. Bottled water, certain cocktails and many branded drinks are excluded or require an extra charge. Check the bar menu and always make it clear to the waiter before you order. The funny rule relates to wine where you can order a glass of house wine for free but if you order a bottle they will charge you the bottles price, say £16 less £2 discount. Don't use your free account to buy others drink as those drinks will be charged at full price to you. All the drinks in your cabin are an extra charge. We just hid them behind the curtain until we left. By the way, you will be constantly asked if you want to order a drink as long as you are on the ship. The cruise itself was smooth and relaxing and at each stop we avoided the excursions and did our own thing. All ports were within walking distance of the town centre and its only Venice where I feel with hindsight we should have booked a tour as we didn't get inside St Marks and I believe some tours can bypass the 2/3 hour queue that was outside the church. Venice is fun to walk around but its easy to get lost. The highlight for us was Split as it had a Roman Palace and a fab sandy beach. both within 10 minutes of the ship. The one smartly dressed night of the cruise is of course a series of photo opportunities for the Photography Team. At £15 a snap they can be viewed as a rip off of a cheap portait session. Most male guests wore black n white and the women looked very sparkly and well. The night is used to meet the captain and his officers but rather than mingle they appeared on stage, symbolically raised glasses and exited, handing the untouched glasses to a waitress on departure. Evening meals were a major disappointment. The freedom dining was a plus but the items P&O would offer as standard were £15 extra on this Thomson ship. Lobster - extra, Steak extra! The food on the menu was OK but for the first time ever I ended upstairs in the buffet at midnight having a curry! I'm not a food snob but I do enjoy my food. The dining staff worked hard & the Spice Boys added a bit of atmosphere to the evening several nights (singing waiters ensemble) but little could disguise the poor fayre. Waiter service for breakfast on this ship seems to stop at finding you a table and providing you a tea or coffee. After that you were on your own at a "grab your breakfast" buffet in the centre of the room. Not what we expected at all. Afternoon tea was equally disappointing. The entertainment was mixed in quality. The resident band, Mussic Unlimited, were brilliant and worked hard and long. The ships dancers and singers gave their all in poorly scripted and badly choreographed evenings. Ben Parker shone as a versatile talented pianist/singer in Deck 9 Observatory Bar. The Entertainments Team had a limited vision of what was needed and daily Quiz's seem to be most of their focus. Sailaways were barely noticed and not the event we have experienced on other cruises. Sunbathing occurred fitfully and the usual lounger hogging was epidemic and ignored by the crew. The pools were small and largely unused. They gym by contrast was small. Note on your last night all bathing towels are removed from your cab so you can't pack them in your luggage that must be outside the cabin door by 1.00am. On the last day bathing towels resurface by the pool on Deck 10 for use until you're gone. The cabin staff were good and they did what could be done with the room and each night we returned to a different animal shaped out of our towels and clutching two wrapped chocolates in its mouth. Next week more guest will fill the room so I could sense their disconnect. We still tipped them for the cleaning though Thomson say it is all in the price. We left the ship in Corfu and took a further week in the Eva Palace Hotel before flying home to Dublin. The hotel truly understood how to treat guests and their service from arrival to departure was superb. It was also a Thomson Holiday and also all inclusive but it delivered.

Cruise out of Corfu to Koper, Venice, Split, Dubrovnik and Kotor

Celestyal Majesty Cruise Review by MarkRice

Trip Details
The ship looked the part when we joined it at Corfu, painted and shiney. Bags reached our rooms before us and common areas seemed good and clean. Staff were excellent throughout. Arriving with 20 kilos x 2 bags of clothes for 7 nights of dining we found the absence of a self -service laundry or an iron in the cabin disappointing. No fridge either. A bag of clothes pressed & folded for initial nights only would set you back £16! The room was pokey. The absence of an iron or any self service laundry facilities was a bad start as we had been led to believe there was. You could pay £15 for a bag of clothes to be "press & folded" .

We paid for al All Inclusive drinks package and made sure to use it but be aware of the exclusions and rules. Bottled water, certain cocktails and many branded drinks are excluded or require an extra charge. Check the bar menu and always make it clear to the waiter before you order. The funny rule relates to wine where you can order a glass of house wine for free but if you order a bottle they will charge you the bottles price, say £16 less £2 discount. Don't use your free account to buy others drink as those drinks will be charged at full price to you. All the drinks in your cabin are an extra charge. We just hid them behind the curtain until we left. By the way, you will be constantly asked if you want to order a drink as long as you are on the ship.

The cruise itself was smooth and relaxing and at each stop we avoided the excursions and did our own thing. All ports were within walking distance of the town centre and its only Venice where I feel with hindsight we should have booked a tour as we didn't get inside St Marks and I believe some tours can bypass the 2/3 hour queue that was outside the church. Venice is fun to walk around but its easy to get lost. The highlight for us was Split as it had a Roman Palace and a fab sandy beach. both within 10 minutes of the ship.

The one smartly dressed night of the cruise is of course a series of photo opportunities for the Photography Team. At £15 a snap they can be viewed as a rip off of a cheap portait session. Most male guests wore black n white and the women looked very sparkly and well. The night is used to meet the captain and his officers but rather than mingle they appeared on stage, symbolically raised glasses and exited, handing the untouched glasses to a waitress on departure.

Evening meals were a major disappointment. The freedom dining was a plus but the items P&O would offer as standard were £15 extra on this Thomson ship. Lobster - extra, Steak extra! The food on the menu was OK but for the first time ever I ended upstairs in the buffet at midnight having a curry! I'm not a food snob but I do enjoy my food. The dining staff worked hard & the Spice Boys added a bit of atmosphere to the evening several nights (singing waiters ensemble) but little could disguise the poor fayre.

Waiter service for breakfast on this ship seems to stop at finding you a table and providing you a tea or coffee. After that you were on your own at a "grab your breakfast" buffet in the centre of the room. Not what we expected at all. Afternoon tea was equally disappointing.

The entertainment was mixed in quality. The resident band, Mussic Unlimited, were brilliant and worked hard and long. The ships dancers and singers gave their all in poorly scripted and badly choreographed evenings. Ben Parker shone as a versatile talented pianist/singer in Deck 9 Observatory Bar. The Entertainments Team had a limited vision of what was needed and daily Quiz's seem to be most of their focus. Sailaways were barely noticed and not the event we have experienced on other cruises.

Sunbathing occurred fitfully and the usual lounger hogging was epidemic and ignored by the crew. The pools were small and largely unused. They gym by contrast was small.

Note on your last night all bathing towels are removed from your cab so you can't pack them in your luggage that must be outside the cabin door by 1.00am. On the last day bathing towels resurface by the pool on Deck 10 for use until you're gone.

The cabin staff were good and they did what could be done with the room and each night we returned to a different animal shaped out of our towels and clutching two wrapped chocolates in its mouth. Next week more guest will fill the room so I could sense their disconnect. We still tipped them for the cleaning though Thomson say it is all in the price.

We left the ship in Corfu and took a further week in the Eva Palace Hotel before flying home to Dublin. The hotel truly understood how to treat guests and their service from arrival to departure was superb. It was also a Thomson Holiday and also all inclusive but it delivered.
MarkRice’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get Celestyal Majesty price drops
250,000+ people have entered their email

Cabin Review

Cabin 346
The small cabin was a disappointment. The extra we paid, was, as it turned out a permanently dirty window view. The two single beds pushed together to form a double meant the dresser was pressed up within inches of the foot of the bed. No fridge, no iron and no self service laundry on board this ship. Shower unit was fragile, floor vinyl worn, stained & flooded the toilet area everytime it was used. Towels were very old and threadbare. The mattress was good. The TV channels came & went but generally went. The room safe deposit box is extra at £15 for 1 wk or £25 for 2 wks! Not sure Thomson understand the meaning of all inclusive holidays! Look you're not going to spend a lot of time in your cabin but it would mean a lot if Thomson provided a room that delivered a pleasant experience.