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Princess changed our port days and times, which in Istanbul, turkey on their highest holy day of the year. Naturally, this found business closed and limited available shore excursions. No explanations given to passengers on why this was done. We felt the shore excursion office was awful! Rude staff, misdirections given . In turkey on our shore excursion booked thru princess, I was one of several guest with mobility issues who were left behind on the pier! First time I have ever been discriminated for being handicapped! I told Olga (the assit manager over shore excursions) that I didn't travel half way around the world to be left on the pier. When booked we were to have dinner for two in a speciality resturant. No coupon waiting in our cabin. We went to customer service and Lawrence (assit manager) had no record of it. He made a copy of our booking that stated we were entitled to this. Several days later we received an invitation to eat there. Made our reservation . Got to the Itilian speciality place and we were told we only had been granted dinner for ONE! After showing our unhappiness, we were told we could BOTH eat there that night. This will be our last Princess cruise!

3rd Princess Cruise, and Our last!

Island Princess Cruise Review by rentlady

2 people found this helpful
Trip Details
Princess changed our port days and times, which in Istanbul, turkey on their highest holy day of the year. Naturally, this found business closed and limited available shore excursions. No explanations given to passengers on why this was done. We felt the shore excursion office was awful! Rude staff, misdirections given . In turkey on our shore excursion booked thru princess, I was one of several guest with mobility issues who were left behind on the pier! First time I have ever been discriminated for being handicapped! I told Olga (the assit manager over shore excursions) that I didn't travel half way around the world to be left on the pier.

When booked we were to have dinner for two in a speciality resturant. No coupon waiting in our cabin. We went to customer service and Lawrence (assit manager) had no record of it. He made a copy of our booking that stated we were entitled to this. Several days later we received an invitation to eat there. Made our reservation . Got to the Itilian speciality place and we were told we only had been granted dinner for ONE! After showing our unhappiness, we were told we could BOTH eat there that night. This will be our last Princess cruise!
rentlady’s Full Rating Summary
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Cabin Review

Balcony
Cabin BE C-622
Great balcony , bump out location so u can see out directly to the front and side. Cabin port side, no sway from ship, near elevator, great location.
Lido Deck Balcony Cabins, Suite Cabins