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Brilliance of the Seas Review

4.0 / 5.0
Editor Rating
1509 reviews
8 Awards

Many Disappointments

Review for Brilliance of the Seas to Canada & New England
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kedmond@live.com
2-5 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Sep 2015
Cabin:

Embarkation was smooth for us, but debarkation was a headache every time, but especially for leaving the last day which dragged on for an hour. Many times at port the lines were very long down a narrow hallway next to cabins. The lines at tendered ports were even longer.

Food and dining experience was the most disappointing. We had such high expectations based on our last cruise with another cruise lines. From the beginning we wanted to make a set dining reservation, but were told we could not. I booked the cruise over a year before sailing, so I could not understand why we couldn't settle the dining issue in the beginning. I tried numerous times throughout the year, to no avail. So we ended up in the Minstrel Dining room at a terrible table. The traffic by the wait staff was so distracting. They were staging right beside our table and one time a plate of food was nearly dumped on one of our table mates. One waiter came by pushing a cart of food at a high speed making beeping sounds! We complained every night and got moved around to different tables. One or two nights we were happy, but mostly got moved to other high traffic areas.

The food was disappointing too. It was pretty tasteless and uninteresting. As I remember the food from our last cruise, we enjoyed every bite. This food was like eating at a Ryan's Steakhouse. Just mass produced and bland.

Cabin Review

Port Reviews

Sydney (Nova Scotia)

We just walked around the town on this day.

Boston

Went straight from the airport to the cruise terminal.

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