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Norwegian Sun Review

4.0 / 5.0
Editor Rating
2082 reviews
42 Awards

Check In Nightmare

Review for Norwegian Sun to Pacific Coastal
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First Time Cruiser • Age 70s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: Sep 2015
Cabin: Mid-Ship Inside

Our first cruise from Vancouver to San Diego overall was very enjoyable. However, we boarded the ship two hours later than expected due to a malfunction of their computer system for check-in while at the terminal. What a nightmare! There had to be 4,000 people being manually processed for two cruise ships. Due to a late board we missed the "mustering" session for safety and received a letter that night stating it was mandatory and we must attend the next morning.

We were there for the class at 10 am along with 30 other people as requested but the crew was a no show. This caused us to miss our only opportunity to explore a port in Victoria BC Canada. We watched the safety presentation on TV but weren't happy that not once but twice we weren't given the instructions in person.

Glad we didn't buy the drink option. Our friends did and found there was no consistency in the quality of mixed drinks....a little watered down.

Cabin Review

Mid-Ship Inside

Cabin IA

Our cabin attendant was friendly and stealth!

1 Helpful Vote
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