Having experienced a very chaotic cruise on MSC Preziosa last year, we thought we would give them a second chance and booked a last minute 10 day Med cruise.Whilst the organisation was better than previously, there were still problems and I don't think we will use them again.
Embarkation in Civitaveccia went smoothly and our balcony cabin was spacious and well appointed and better than the one we had on Royal Princess in June, the balcony and bathroom were both much larger. The Divina is identical to the Preziosa, so we knew the layout - and it is a beautiful ship. Our cabin steward started off well, but over the 10 days became lazier and waste bins stopped being emptied and clean towels being provided. He also stopped wiping down the surfaces, so that rings left by glasses and dust accumulated. We chose this cruise for the itinerary, which was very good -especially La Spezia, Cannes and Corfu.
We did not use the buffet very much, as the ship was full of extremely noisy, very large groups, who pushed and shoved - almost fighting over the food. We ate mostly in the Black Crab restaurant. Our waiter was great and provided excellent service. The food was a bit hit and miss, sometimes very good and sometimes only average, but there was plenty to choose from. The restaurant was very crammed with very little space between the tables. Although we had requested a table for 2, we were on one for 6 with ony four of us We were lucky to have a lovely English couple as dinner companions and we had many an enjoyable evening in their company. The dining times are strange - 6.30pm which is too early if you have been on a trip, and 9pm which is very late and meant we often did not leave the restaurant until 11.30pm. We also took lunch and breakfast in the restaurant, at both times the service was nowhere near as good as the evening, and very cramped as they only opened half the restaurant. We were amazed when at breakfast one day, a Canadian lady, who had requested a glass of water to take some medication, was told she would have to buy it!!! On the few occasions we tried the buffet, the food was only lukewarm and apart from Pizza and pasta, not very interesting. We only went to a few shows - the only one of any note was The Pirates, an acrobatic show. The others were just cruise show cheese!