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Great way of seeing the wildlife from another perspective. Incredible amount of elephants, hippopotamus, crocodiles seen from close This is not a cruise, but a boat safari and a hotel/boat The food was good the first 2 nights, not so much the last night the managers were very good ( Peter and Bernice) the staff was not friendly and not attentive at all, they had no customer service at all and had to be "coached" by Peter Would not serve well, seemed to be bothered at all times Also huge discrepancies between the "gratuities" requested of people showing cultural differences between Europe and America, should be set in advance so there is not question, also staff should be coached to be more "guest friendly "as they are not at all

Zambezi queen

Zambezi Queen Cruise Review by calypso555

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Trip Details
  • Sail Date: September 2015
  • Destination: Africa
Great way of seeing the wildlife from another perspective.

Incredible amount of elephants, hippopotamus, crocodiles seen from close

This is not a cruise, but a boat safari and a hotel/boat

The food was good the first 2 nights, not so much the last night

the managers were very good ( Peter and Bernice) the staff was not friendly and not attentive at all, they had no customer service at all and had to be "coached" by Peter

Would not serve well, seemed to be bothered at all times

Also huge discrepancies between the "gratuities" requested of people showing cultural differences between Europe and America, should be set in advance so there is not question, also staff should be coached to be more "guest friendly "as they are not at all
calypso555’s Full Rating Summary
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Cabin Review

Cabin 21
good, clean