I sailed on the January 17th - 7 days eastern Caribbean. I had a balcony stateroom 9131 on deck 9 midship. I am French Canadian so sorry for the spelling mistakes.
I heard alot of people complaining during this sailing but I think maybe they were not well informed about this cruise line and expected to much of an North American Style ship and service which is not. It is truly an European ship but are making adjustments for the North American market.
Ship: Absolutely clean and spotless. You never feel crowded in the public areas. It is truly a beautiful vessel from the Atrium to the pool area and the spa.