Having booked a year ahead and chosen this ship specifically for the kids club, our family group of 6 adults and 5 kids were excited to board. However, on day two when attempting to book the children into the kids club were are informed it is closed. For months we had received numerous emails regarding upgrades and benefits of choosing Carnival, only to be 'duped' in my eyes that the kids club was closed.

Yes the staff attempted to make do with other arrangements, the 2-5 yr olds were to be housed in a conference room, the 6-8 year olds in the ship night club. This was totally inadequate and I believe unsafe!

My 4 yr old hated being cooped up in a small room with 40 other kids. My 6 yr old was over awed by the loud nightclub music system which seemed to be the only activity used each day. My wife and I ended up being unable to use the adult serenity section together as one of us had to baby sit at least one child at all times. Read more