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After two cruises from NYC, one to Bermuda the other to Bahamas, we are completely done with Norwegian. -Unannounced window washers randomly walk through your balcony, which may be open and you may not be dressed inside, staring at you and your significant other as they wash the windows. -Cleaning crew randomly walk in any time, even if "Do Not Disturb" is posted on door -Even though smoking is prohibited, all the cabins surrounding us had people smoke at all times, making using the balcony impossible unless you wanted to have your cabin filled with smoke -Walls seem paper thin as you can hear everyone and every word around you -Bursting pipes, as we were told, were responsible for the foul, fungi smelling odor that filled the floor and our cabin -Management on the ship that could care less about any problem or issue as they sell off every room at whatever price they can get and customer satisfaction is the absolute last of their worries -EXECUTIVE MANAGEMENT that doesn't reply to any call, emails or correspondents. never again going on any Norwegian ship, as it is nothing but a fatty buffet and a huge scam of money

We are completely done with Norwegian.

Norwegian Gem Cruise Review by seetheworldtonight

3 people found this helpful
Trip Details
  • Sail Date: September 2015
  • Destination: Bahamas
  • Cabin Type: Mini-Suite with Balcony
After two cruises from NYC, one to Bermuda the other to Bahamas, we are completely done with Norwegian.

-Unannounced window washers randomly walk through your balcony, which may be open and you may not be dressed inside, staring at you and your significant other as they wash the windows.

-Cleaning crew randomly walk in any time, even if "Do Not Disturb" is posted on door

-Even though smoking is prohibited, all the cabins surrounding us had people smoke at all times, making using the balcony impossible unless you wanted to have your cabin filled with smoke

-Walls seem paper thin as you can hear everyone and every word around you

-Bursting pipes, as we were told, were responsible for the foul, fungi smelling odor that filled the floor and our cabin

-Management on the ship that could care less about any problem or issue as they sell off every room at whatever price they can get and customer satisfaction is the absolute last of their worries

-EXECUTIVE MANAGEMENT that doesn't reply to any call, emails or correspondents.

never again going on any Norwegian ship, as it is nothing but a fatty buffet and a huge scam of money
seetheworldtonight’s Full Rating Summary
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Cabin Review

Mini-Suite with Balcony
Cabin MB 11502
paper thin walls, with smelly hallways and bursting pipes
Deck 11 Inside Cabins, Suite Cabins