Volendam Review

4.0 / 5.0
592 reviews

First and Last on Holland America

Review for Alaska Cruise on Volendam
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mollyskin
First Time Cruiser • Age 60s

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Sail Date: Aug 2015
Cabin: Verandah Suite

Awful from the beginning. Rude people and nobody to help with problems. This was a trip with so much that was wrong that it would take more space than allowed. We spent extra money for this ship thinking it would be better for us as first time cruisers, WRONG. THE TOILET in our stateroom was to the rim with water when we got into our room. They got it to go down but the next morning it was the same. They sent a plumber 3 times and could not put us in another room. All in all I had to put towels on the floor 4 different times. We took the elevator to a different floor to use the public restroom. Awful. The main dinning room was only open for lunch 1 hour every day. We spent money for formal wear for our big night, could have saved our money. This diner was a joke. The only buffet style restaurant was so small we had to wait for seats.

Entertainment was employees dancing with cruise people for a contest. A piano player, a magician that is out of a county fair and tries to sell you a cheap magic kit in a Ziploc bag. There was a movie playing several times a day in the theater, free popcorn, Wow. At every turn there is someone trying to sell you something, good God art of all things. Who goes on a cruise for fun to buy art. Ridiculous.

Wine seems to be the main thing they try to sell. On almost every channel on TV is a ship commercial telling you about this and that in on board store. If you play cards this is your ship. We do not. It has a very small casino.

Cabin Review

Verandah Suite

Cabin A

Our storeroom was clean.

10 Helpful Votes
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