As a reasonable fit 70 year old suffering spinal arthritis I was treated very poorly on embarkation, (by Port Staff, not P&O) Made to stand and remove shoes etc. This is almost impossible and painful. Take note British port authority.
After embarking I had reason to visit the Medical Centre on Deck4. What a wonderful doctor and nursing staff; 10 out of 10.
Then came the meals, breakfast in the buffet. Bacon, fried eggs, tomato and hash brown, cold, cold, cold. Yes icy cold. Evening meals in the dining room, warm and tasteless.
Our cabin girl (C436); lovely.
Fellow passengers, we met some very nice folk whom we dined with and toured with and also had a coffee or two with, BUT the number of inebriated, loud, foul mouthed, uneducated, rude THUGS and that is how I must class these individuals made me ashamed to be of English heritage. Also the pushing and shoving at meal queues and moving the wrong way made things very uneasy. P&O, you say you will not serve people under the influence; COME ON!
We loved Norway and the Britannia itself , but after cruising many other lines but not P&O since the 1960s, P&O you have slipped badly. We will be giving P&O a wide berth in future
Cabin was good and the Cabin lass wonderful.