• Write a Review
  • Boards
  • Log In
River Princess Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
49 Reviews

Don't use Uniworld.

River Princess Cruise Review by JRBrown9

5 people found this helpful
Trip Details
  • Sail Date: Aug 2015
  • Destination: Europe
  • Cabin Type: Suite with French Balcony

Have traveled Europe 13 times over the last 15 years. I will never use Uniworld again. Very poor quality assurance program relative to customer satisfaction. Better hope you have no problems on your cruise, as Uniworld will not accommodate you. They are more interested in the revenue bottom line for them than for customer satisfaction. Spent $24k on the riverboat cruise and requested they accommodate my request which would have cost them $100Euro on the trip due to them changing plans, and they refused to do so. Lots of other cruise lines to choose from. We have 3 trips planned and none will be with Uniworld.


JRBrown9's Full Rating Summary
Cabin
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Suite with French Balcony

Port & Shore Excursion Reviews

Museum of the Romanian Peasant

good

View All 1 Museum of the Romanian Peasant Reviews
Walking Tour

could have read Frommers

View All 183 Walking Tour Reviews

Previous ReviewNext Review
JRBrown9
1 Reviews Written
5 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Uniworld River Princess Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.