Ruby Princess Review

Very disappointing food and service

Review for the Western Caribbean Cruise on Ruby Princess
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crazd
First Time Cruiser • Age 70s

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Sail Date: Dec 2008

The embarkation was very smooth and the ship was beautiful and had a nice layout. We had a full suite and it was very nice and our room steward did a nice job.

The Casino was very nice and had a good layout and was extremely busy.

The food in the Horizon buffet was OK at best. The staff didn't seem to care if the food looked good or bad. Much of the hot food was cold and when I went back to complain, the server said that I was not the first to complain and he had discovered that nobody had turned the heating element on. One new thing that they advertised was the fact that they were now serving Lemonade in the buffet. Well they were, but you had to ask for it and it sometimes 30 minutes to get and sometimes you had to ask a dozen times to get a glass. If you asked for 2 glasses, you would get an attitude from the server. Why can't they put a pitcher of Lemonade out for customers to get themselves.

Cabin Review

Cabin 12

We had full suite and it was really nice with plenty of closet space.

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