The pre-cruise interface with Viking was excellent. The high quality of the cruise was indicated when we were first met at the Amsterdam Airport. The greeters were polite and professional. The motor coach provided from the airport to the harbor was neat, clean, and the driver was informative with local knowledge.
Upon arrival at the Kara, we were informed the crew would make every effort possible to have our rooms ready prior to the designated time and for the most part the crew lived up to their promises. The tour guide in Amsterdam was passable, but not excellent. He did lead up properly around the city, but he seemed to be in a hurry to return us to the ship or to leave us to our own accord.
The dining staff was polite and prompt in their duties. The servers always insured the beverage glasses were properly filled. The food quality for the most part was superior to other cruises. We were disappointed with "German Night", the buffet served for dinner was slightly above a lunch buffet. I had anticipated a meal including: Schnitzel, Rouladen, Kassler Ripchen, etc., but we were served "German Ham", that "meat" was never served at Mutti's or Grossmutti's. We realize the meals were catered for the American taste, but a little more European/German influence would have been appreciated.
Small, but furnished well. WiFi was a bit slow, but workable.
Enjoyable, nice walking tour.
Excellent starting point. The guide in Amsterdam was weak. He seemed to be in a hurry to get us finished.