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What a huge disappointment this cruise has been. We usually cruise with Norwegian and we made a mistake by trying Holland. I would rate this ship with a low level grade similar to a comfort inn. There are too many really good cruise ships to waste your money on this one. We are currently cruising Alaska, but even the itinerary can't make up for the low grade offerings of this ship. Food: Horrible. The buffet had the same unappetizing selections every day. The bowls or trays of food are dried out on the edges and mostly empty, as if the food was prepared over a week ago. Their "cheese trays" have a few small pieces of cheese left over from WHAT?? I just picker a hair off of a piece of cheese. The eggs are runny and oozing some kind of liquid. The omelets are ok, but again, the vegetables to fill the omelets are limited and the containers are always empty. The main dining room is slightly better, but still only below average food. The staff were very nice, but could not get an order correct. They keep brining us dinners that we did not order, rather than what we asked for. Order a glass of wine and you probably won't get it at all. As another passenger noted, you were not allowed to order anything that was not on the menu, which had limited selections and always the same day after day. On good cruise ships, you can order off the menu and they are glad to accommodate you. There is not such thing as good beef, lobster or any other food you normally expect on a ship. If you are use to fast food joints or chili's type of menus, you'll be fine. Otherwise, run as fast as you can to another cruise line. The Pinnacle Grill was good, but of course you had to pay extra per person for the "privilege" of dining there. What is customary on good ships, is an added cost on this ship even though we paid over $3k for this cruise. Appalling. Our cabin was clean and the stewards were fine. The ship needs upgrading as it is old and smelly. The corridors smell of mold and must. There is a constant garbage smell on the promenade deck and at the pool side bar. The odor is so bad, you can't stand in these two areas. The staff doesn't seem to notice. Young people should not take this cruise. It is a senior ship and the itinerary is appropriate for that age group. The "shows" were tacky and comparable to a high school glee club. If you are looking for fun & entertainment, this is not the ship for you.

First and Last Holland America Cruise; Poor Quality

Oosterdam Cruise Review by kelsey10

1 person found this helpful
Trip Details
  • Sail Date: September 2015
  • Destination: Alaska
What a huge disappointment this cruise has been. We usually cruise with Norwegian and we made a mistake by trying Holland. I would rate this ship with a low level grade similar to a comfort inn. There are too many really good cruise ships to waste your money on this one.

We are currently cruising Alaska, but even the itinerary can't make up for the low grade offerings of this ship.

Food: Horrible. The buffet had the same unappetizing selections every day. The bowls or trays of food are dried out on the edges and mostly empty, as if the food was prepared over a week ago. Their "cheese trays" have a few small pieces of cheese left over from WHAT?? I just picker a hair off of a piece of cheese.

The eggs are runny and oozing some kind of liquid. The omelets are ok, but again, the vegetables to fill the omelets are limited and the containers are always empty.

The main dining room is slightly better, but still only below average food. The staff were very nice, but could not get an order correct. They keep brining us dinners that we did not order, rather than what we asked for. Order a glass of wine and you probably won't get it at all. As another passenger noted, you were not allowed to order anything that was not on the menu, which had limited selections and always the same day after day. On good cruise ships, you can order off the menu and they are glad to accommodate you.

There is not such thing as good beef, lobster or any other food you normally expect on a ship. If you are use to fast food joints or chili's type of menus, you'll be fine.

Otherwise, run as fast as you can to another cruise line.

The Pinnacle Grill was good, but of course you had to pay extra per person for the "privilege" of dining there. What is customary on good ships, is an added cost on this ship even though we paid over $3k for this cruise. Appalling.

Our cabin was clean and the stewards were fine. The ship needs upgrading as it is old and smelly. The corridors smell of mold and must. There is a constant garbage smell on the promenade deck and at the pool side bar. The odor is so bad, you can't stand in these two areas. The staff doesn't seem to notice.

Young people should not take this cruise. It is a senior ship and the itinerary is appropriate for that age group. The "shows" were tacky and comparable to a high school glee club. If you are looking for fun & entertainment, this is not the ship for you.
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Cabin Review

Cabin
Fine. Old but clean.
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