Our holiday cruise on the Golden Princess was a disappointment for us. We were looking forward to the 14 day holiday cruise as we come from the pacific northwest and had a huge amount of snow. The ship was worn and it showed. We noticed this as soon as we boarded. The help on the ship was great; we couldn't have asked for better waiters and stewards. But, our beds were terrible. As soon as we entered our room we knew it wasn't good news. The beds were actually bowed down. When we laid on them we could feel the springs! WE tried it for 2 nights and then I left a message for our steward. I asked if we could either have new mattresses or another room or something. It took two more nights before they brought a thin eggshell pad; that didn't help. Finally after 6 nights we each got a thicker piece of foam; they said there were never other mattresses on board so they couldn't get us that; also they said all rooms were booked so we couldn't exchange. WE figured that because it was a holiday cruise.

The food was also "boring". The meals in the dining room were the same as the buffet. The traffic patterns for the buffet areas were poorly designed; cruisers were in each others way and often times folks were rude to each other which surprised me. I heard some other cruisers say how rude some of the passengers were. The shows were not all that professional either. It is nice that the Golden has 3 areas where they entertain but you could easily skip the shows and not miss anything.

The ship had four days of rough seas heading to Hawaii; our room was extremely noisy; we kept hearing something roll over the ceiling back and forth for days and finally we asked about that; they said nothing was over us but it kept us up all night; the walls also squeaked and creaked when the boat moved. THe captain even said once that if you heard the ship creaking to not be afraid; this was normal....but it was hard to sleep!! Read more