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We sailed out of Seattle via the Crown Princess on August 29th. We booked 3 months ahead to get connecting balconies on deck 10 mid ship / B-1 Class. - Arrival and Embarkation was smooth. However, the wind caused boarding delays due to the ramp being shifted about. - Luggage arrived approximately 30 minutes after we boarded. No lost bags. - CABIN was clean with the bed configuration as requested. Large balcony with two chairs and small table. Refrigerator, TV, Hair Dryer, Two Nightstands, Desk, Large Closet, Safe. - Beds were worn and needed extra padding, requested an egg crate foam be added to the bed. Next day we had our room attendant add 2 additional foams. Overall, the bed was uncomfortable and very hard. - STAFF was very accommodating and friendly. One issue with service during the cruise was the popcorn machine on deck 15 was always "empty." We arrived at promptly 10 PM and were told by staff that they ran out of kernels. At no time did we see popcorn in that popper. Princess failed miserably here. - SPA was very nice with great a professional staff. - ON SHORE Excursions were overpriced for the activity. We participated in the whale watching and rain forest walk in Juneau and were very disappointed. At 200 per person, I would not recommend this activity! We heard the train ride in Skagway was very good. Besides the scenic train ride, we didn't hear anyone "bragging" about their excursions. - We didn't see the staff cleaning handrails constantly on this ship as with other cruise lines. It appeared they would wipe everything down once early in the morning. - CASINO was very smoky so we would avoid walking through on deck 6 to get to the theater. Take deck 7 instead. The casino was never crowded and appeared empty most of the time. - FOOD was excellent on this cruise! - ENTERTAINMENT was very good with our favorite being Micheal the naturalist. He is very passionate about the environment, wildlife and puts on a great presentation! - ELEVATORS were slower on this ship than other ships we have been on. One elevator was out of service the entire cruise. - TRACY ARM was absolutely beautiful with bright sunny skies. We were disappointed the captain did not turn the ship a full 360 degrees so only the port side got a full view of the glacier when we turned to leave. We heard the small tour boat was a big disappointment for the price. - WEATHER was terrible (rain with rough seas) only 2 out of the 7 days. The other 5 days were great with light winds and sunny skies. - SUMMARY after cruising on multiple cruise lines, this will be our first and probably our last for Princess.

Alaska Overview

Crown Princess Cruise Review by land&sea

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Trip Details
  • Sail Date: August 2015
  • Destination: Alaska
  • Cabin Type: Premium Balcony
We sailed out of Seattle via the Crown Princess on August 29th. We booked 3 months ahead to get connecting balconies on deck 10 mid ship / B-1 Class.

- Arrival and Embarkation was smooth. However, the wind caused boarding delays due to the ramp being shifted about.

- Luggage arrived approximately 30 minutes after we boarded. No lost bags.

- CABIN was clean with the bed configuration as requested. Large balcony with two chairs and small table. Refrigerator, TV, Hair Dryer, Two Nightstands, Desk, Large Closet, Safe.

- Beds were worn and needed extra padding, requested an egg crate foam be added to the bed. Next day we had our room attendant add 2 additional foams. Overall, the bed was uncomfortable and very hard.

- STAFF was very accommodating and friendly.

One issue with service during the cruise was the popcorn machine on deck 15 was always "empty." We arrived at promptly 10 PM and were told by staff that they ran out of kernels. At no time did we see popcorn in that popper. Princess failed miserably here.

- SPA was very nice with great a professional staff.

- ON SHORE Excursions were overpriced for the activity. We participated in the whale watching and rain forest walk in Juneau and were very disappointed. At 200 per person, I would not recommend this activity! We heard the train ride in Skagway was very good. Besides the scenic train ride, we didn't hear anyone "bragging" about their excursions.

- We didn't see the staff cleaning handrails constantly on this ship as with other cruise lines. It appeared they would wipe everything down once early in the morning.

- CASINO was very smoky so we would avoid walking through on deck 6 to get to the theater. Take deck 7 instead. The casino was never crowded and appeared empty most of the time.

- FOOD was excellent on this cruise!

- ENTERTAINMENT was very good with our favorite being Micheal the naturalist. He is very passionate about the environment, wildlife and puts on a great presentation!

- ELEVATORS were slower on this ship than other ships we have been on. One elevator was out of service the entire cruise.

- TRACY ARM was absolutely beautiful with bright sunny skies. We were disappointed the captain did not turn the ship a full 360 degrees so only the port side got a full view of the glacier when we turned to leave. We heard the small tour boat was a big disappointment for the price.

- WEATHER was terrible (rain with rough seas) only 2 out of the 7 days. The other 5 days were great with light winds and sunny skies.

- SUMMARY after cruising on multiple cruise lines, this will be our first and probably our last for Princess.
land&sea’s Full Rating Summary
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Cabin Review

Premium Balcony
Cabin B1 C437
Cabin was very clean.
Three outlets - bring a small multiple extension for more plugins.
Bedding was terrible - hard with middle sagging - request extra padding.
Large balcony with two chairs and table.
Location was great, mid-ship next to elevators and stairs. It does get noisy early in the morning with crew talking and laughing as the cabin is across from the crew's cleaning supply room.
Caribe Deck Inside Cabins, Balcony Cabins, Suite Cabins