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Anthem of the Seas Review

4.5 / 5.0
Editor Rating
2739 reviews
6 Awards

Too Big, or Not Enough Staff

Review for Anthem of the Seas to France
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Chasie
10+ Cruises • Age 60s

Rating by category

Cabin
Embarkation
Public Rooms
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Additional details

Sail Date: Aug 2015
Cabin: Deluxe Obstructed Ocean View Stateroom with Balcony

11.15am - Joined a queue to get on which was over 100 yards long. "Computer glitch sir". 11.55am - got on board. Tried to log on to my pre-paid unlimited internet package with my iPhone. Error! "Computer glitch sir, try later. 12.45pm queued for 25 mins at Customer Service to get internet sorted. "Seems to be on iPhones sir, try turning your phone off and back on". Did so - Error! "Try again later sir".

13.45 - went to cabin. Bathroom dirty, towels in plastic bag on bed. Had bite to eat - very nice food and very good service. 16.30 - queued for 26 mins at Customer Service to Dort out Internet. "Have you tried turning the phone off and on sir?" About 6 passengers (holding iPhones and iPads) through their hands in the air, laugh and walk away. Tried on board ' Anthem app' all it ever did for 3 days was crash. Deleted and downloaded it 5 times. All it ever did was crash.

Can't be bothered to write about the ship or service other than to say there were not enough staff on board and everything took an age. Diamond Club had very little (actually none) security checks in place. If one of you could open the door with your sea card then you could all get in.

Cabin Review

Deluxe Obstructed Ocean View Stateroom with Balcony

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