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Riviera Review

4.5 / 5.0
Editor Rating
691 reviews
81 Awards

Very "professional" with a lack of "warmth and hospitality"

Review for Riviera to the Western Mediterranean
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Ilovetotravel1967
10+ Cruises • Age 50s

Rating by category

Cabin
Embarkation
Dining
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Entertainment
Fitness & Recreation

Additional details

Sail Date: Aug 2015
Cabin: Verandah Stateroom

to be absolutely clear: the Ship is in perfect condition, cabins are well spaced and very well equiped even with marble bathrooms. Teak Deck wherever you go. Food is outstanding (IMHO better than Azamara or Celebrity) and Specialty Restaurants are included.

Nevertheless we are a bit disappointed. Why? Let me explain: what we love with cruising is that feeling of a common journey with the Ship, the Crew and the Officers. This starts by a warm welcome in Board (does not have to be a "free" drink), a word from the Officers everytime you see them, a (senior) crew/ officers that are concerend if anyhting goes wrong, a "welcome back home" everytime you come back from port.

On the "Riviera" we have experienced none (!) of these. The senior staff and management treats you like a paying customer nothing more, nothing less.

Cabin Review

Verandah Stateroom

Cabin B2

well spaced Cabin in mint condition. Marble/Granite Bathroom

(-) the Aircon produces a constant flow of cold air that gave us a stiff neck every morning. No way in switching it off

Port Reviews

Sorrento

great place. No need to book any tours -Sorrento is a cute little town with nice shopping and dining. There is plenty of Tour operators for Capri and Amalfi

Koper

We can reccomend the "Hop on" Bus Tour along the slowenian coastline. It is well organized (nothing like "hop-on-hop-off" Buses in Cities) with a very good guide and it brings you to "Piron" a very nice little Fishing Village. 20 EUR/ person

30 Helpful Votes

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