Celebrity Eclipse Review

It's all about the staff.

Review for the Baltic Sea Cruise on Celebrity Eclipse
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First Time Cruiser • Age 50s

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Additional details

Sail Date: Aug 2015
Cabin: Deluxe Veranda 2A

There are lots of reviews about this wonderful ship, so I thought I would concentrate on the key issues of staff and entertainment as in my experience these are the 2 key areas that really make or break a cruise.

I want to start with the Cruise Director Sue Denning, and it would be easy to mention the person who has most contact with passengers, but having been on many cruises, on a number of cruise lines, Sue was like nothing we have ever encountered. Sue has that rare gift of making everyone she speaks to feel valued in a most sincere way. Too often in the past, CD's have worn shiny suites, lacked real personality and have had no awareness of the needs of the type of passengers on a particular sailing. This was not the case with Sue and her team. Leading from the front and setting high standards of engagement and behaviours, Sue reached out and touched most passengers, in a very sincere and humble way. I hope Celebrity & RC know what an asset they have. She made our vacation special. Never, have I been met on the quayside by a CD, welcoming passengers on their return to the ship after a tiring day in port.

This passion extends to her team, in particular her right-hand man, Activity Manager Maarten Bruels whose charisma, personality and charm made him an extraordinary asset, maintaining incredible enthusiasm during his hosting of numerous well organised activities on board. Additionally, he was very aware of todays technological society and made guests aware of Celebrity's profile on social media sites and encouraged their use to carry on the interaction with Celebrity once the cruise was finished. Even when off duty he was always friendly and made you feel valued, whether this be around the ship or in port when he was always quick to say hello in a way that never felt rushed or disingenuous and I can honestly say he is a CD in the making and an incredible asset to Celebrity.

Cabin Review

Deluxe Veranda 2A

Cabin 2A

We are family of 4 including 2 teenage girls with a lot of luggage. Draw space poor, but only way to survive was to keep clothes in cases and slide from beneath the bed. The Pullman birth was much better than a sofa bed which on previous cruises makes walking around cabin difficult in evenings. Balcony on hub meant no shadow from overhang. Found this starboard cabin was more often on best side for getting sun or with a view into port when docked.

Port Reviews

Brugge (Bruges)

Free port shuttle then cheap tram to nearby seaside town. Great Belgium chocolate shops

Tallinn

Easy to walk from ship, very interesting old town

Helsinki

Had to use Ship shuttle as too far out, nice city

Stockholm

Ship far too far out 4km and no shuttle!! Took 75 mins to walk in. Great city once there! ABBA museum very good and try and make 12:15 changing of the guard

Copenhagen

Easy to walk to this charming city

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