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Scenic Emerald Review

4.5 / 5.0
Editor Rating
24 reviews

Less than luxury

Review for Scenic Emerald to Europe River
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albie81
6-10 Cruises • Age 80s

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Additional details

Sail Date: Jun 2015
Cabin:

Our first river cruise after being on many luxury ocean cruises was a bit of a disappointment.

This cruise was advertised as an all inclusive luxury cruise. Unfortunately it started badly. We had stayed one night before the start of the cruise at the Scenic sponsored hotel in Nice, and were given a bottom room. The day of the cruise we were supposed to be picked up at our hotel for transfer to Tarascan to join the cruise. The car never showed and we were not contacted by any local agent of the cruise line. I had to call an emergency number in Switzerland and was told that a car would be there in five minutes. They called back to tell us to take a cab to the Nice airport to join a bus carrying other passengers to the cruise. Not only were we inconvenienced but the entire busload of passengers was kept waiting at the airport for our arrival.

The ship accommodations proved better than I might expect for such a small ship. The dining room was unfortunately poorly air conditioned and uncomfortable for dining. It appeared that the ship had no engineer aboard to fix the problem so this persisted for the entire cruise.

Cabin Review

Cabin Balcony suite

The cabin had more space than I anticipated for a river cruise. Quite comfortable and clean.

15 Helpful Votes
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