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This was our first criuse. We wanted to check if we get seasick. We are a Family of 5 and although one of our cabins was large enough, we were required to book two cabins. So we booked two cabins in one reservation. They still put two floors between the two rooms. At booking we were promised side by side cabins. The booking however was done with a marketing company that never revealed their real name. One of our rooms was ok, tempwise. Although on the edge of being too warm. The other room was too cool. We complained three times to our steward and once to the customer service desk. Nothing was ever fixed. When we wanted to leave the ship we had to wait 45 minutes, then we wete told to go back to the service desk. I did so and it turned out they didn't understand we had two rooms. So some explaining later we could leave for a two day stay on the Bahamas. It turned out that they had forgotten to give us a Bahamas immigration paper. So we had to get those from a not so funny immigration officer. Good was however, the evening food buffet, the breakfast buffet and the athmosphere on the ship

First Cruise wasn't a blast

Grand Celebration Cruise Review by muema111

1 person found this helpful
Trip Details
  • Sail Date: August 2015
  • Destination: Bahamas
This was our first criuse. We wanted to check if we get seasick. We are a Family of 5 and although one of our cabins was large enough, we were required to book two cabins.

So we booked two cabins in one reservation. They still put two floors between the two rooms.

At booking we were promised side by side cabins. The booking however was done with a marketing company that never revealed their real name.

One of our rooms was ok, tempwise. Although on the edge of being too warm.

The other room was too cool. We complained three times to our steward and once to the customer service desk. Nothing was ever fixed.

When we wanted to leave the ship we had to wait 45 minutes, then we wete told to go back to the service desk. I did so and it turned out they didn't understand we had two rooms. So some explaining later we could leave for a two day stay on the Bahamas.

It turned out that they had forgotten to give us a Bahamas immigration paper. So we had to get those from a not so funny immigration officer.

Good was however, the evening food buffet, the breakfast buffet and the athmosphere on the ship
muema111’s Full Rating Summary
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Ages 7 to 9
Ages 10 to 12
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Cabin Review

Cabin M125 + E33
Nice cabins. Only downside was A/C issues that were not fixed.