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My third day aboard now of the Splendour of the Seas, time for some remarks to share. - The internet is slow slow slow.. One day, due to "bad weather" said the guest relations, it even didn't work at all. I bought the unlimited package, currently at USD 30 a day for 2 devices, and wonder now how or if I will be refunded for the time it didn't work, that will surely be a tricky one on checkout.. Anyway, even when it works, it is unbearably slow, and, by the way, Whatsapp calls are blocked by the server of the ship, just that you know.. - Cleanliness: on a ageing ship as this one, the crew should be especially vigilant to make the old ship at least look shiny and clean. On the contrary, dirt lying around in the corridors is no unusual sight, bad odors come and ago unexplained, as if the crew is aware the ship will be written of anyway anytime soon.. - Atmosphere and service: while there are some exceptions, some crew are very nice, it does look as if Royal Caribbean has relocated all their best elements to the bigger and newer ships. Service in the main dining room is mediocre, and ambiance fits that level. For example, the pianist in the main dining room plays for 45 min with a long face and then promptly leaves in the middle of the dinner. - Cabin: we have 3 junior suites. Don't expect any special service for the junior suites. I slept late today, until 12, and that means there will be no more make up service of my cabin before 5:30pm...! The cabin itself is nicely laid out, the balcony is spacy. Bathroom is basically the same as in any other room. For those who have cruised on the newer ships, don't expect the same, this ship is older, the cabins do show their age. Also, the motor on this smaller ship vibrates the whole ship, making it harder to sleep for some persons. - Casino: I'm a casino player, so here is some info on the casino. The casino is small, this has the disadvantage that, for a non-smoker as myself, the smell of smoke is more present than in the casino's on the larger vessels. Almost all of the dealers are Romanian. - Ports: On the bright side, this cruise stops at very nice ports and many great sights are in reach. Also, the departure from Venice is amazing. - Activities: same as on most Royal Caribbean cruises, only that activities for teens and kids are rather limited due to the small size of the ship. In general, this is a ship that has no captain looking after it. Staff is unhelpful, or maybe untrained, some are basically rude, speaking to customers without using "please" or "sorry". On a ageing ship, the age should be made up by excellent service, unfortunately RC has not lived up to this.

Ageing

Splendour of the Seas Cruise Review by stefkrauss

Trip Details
  • Sail Date: August 2015
  • Destination: Mediterranean
  • Cabin Type: Junior Suite
My third day aboard now of the Splendour of the Seas, time for some remarks to share.

- The internet is slow slow slow.. One day, due to "bad weather" said the guest relations, it even didn't work at all. I bought the unlimited package, currently at USD 30 a day for 2 devices, and wonder now how or if I will be refunded for the time it didn't work, that will surely be a tricky one on checkout.. Anyway, even when it works, it is unbearably slow, and, by the way, Whatsapp calls are blocked by the server of the ship, just that you know..

- Cleanliness: on a ageing ship as this one, the crew should be especially vigilant to make the old ship at least look shiny and clean. On the contrary, dirt lying around in the corridors is no unusual sight, bad odors come and ago unexplained, as if the crew is aware the ship will be written of anyway anytime soon..

- Atmosphere and service: while there are some exceptions, some crew are very nice, it does look as if Royal Caribbean has relocated all their best elements to the bigger and newer ships. Service in the main dining room is mediocre, and ambiance fits that level. For example, the pianist in the main dining room plays for 45 min with a long face and then promptly leaves in the middle of the dinner.

- Cabin: we have 3 junior suites. Don't expect any special service for the junior suites. I slept late today, until 12, and that means there will be no more make up service of my cabin before 5:30pm...! The cabin itself is nicely laid out, the balcony is spacy. Bathroom is basically the same as in any other room. For those who have cruised on the newer ships, don't expect the same, this ship is older, the cabins do show their age. Also, the motor on this smaller ship vibrates the whole ship, making it harder to sleep for some persons.

- Casino: I'm a casino player, so here is some info on the casino. The casino is small, this has the disadvantage that, for a non-smoker as myself, the smell of smoke is more present than in the casino's on the larger vessels. Almost all of the dealers are Romanian.

- Ports: On the bright side, this cruise stops at very nice ports and many great sights are in reach. Also, the departure from Venice is amazing.

- Activities: same as on most Royal Caribbean cruises, only that activities for teens and kids are rather limited due to the small size of the ship.

In general, this is a ship that has no captain looking after it. Staff is unhelpful, or maybe untrained, some are basically rude, speaking to customers without using "please" or "sorry". On a ageing ship, the age should be made up by excellent service, unfortunately RC has not lived up to this.
stefkrauss’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Service
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