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My husband is disabled and we took a foldaway mobility scooter with dry lithium battery that is allowed on airplanes. All went smoothly at both Heathrow and Schiphol and was brought on board and stored in the reception area where staff charged it nightly. We had booked an Owner's suite in order to have extra space as my husband only has one leg. There was a lift for easy access to the restaurant and only a few steps up to the sun deck that he could manage OK. We talked over with the cruise director the various excursions and there were alternative easier walking routes for those who needed it. Both staff and guests were very helpful if we had to walk over another boat to access the shore or go up some steps so we were able to take the scooter on all the excursions or it was folded away in the coach. Some of the coaches were a little difficult to access due to the height of the steps. On most of the trips to museums, palaces, etc., there were lifts so that we able to access all parts of the buildings. There were quite a few cobbles so a stick would be helpful. I had recently undergone an operation and was having difficulty with my food but Leo ensured that we had advance copies of the menus to make our selection and gave us priority for dinner so I did not suffer any further problems. The range of food was very good and the standard of cleanliness was excellent. The evening entertainment was mainly Lucas playing music but there were some other entertaining events, particularly the night of the staff show where both guests and staff were obviously enjoying themselves. All the staff pulled their weight when needed to help, including the captain who also pulled cases up and gangplank and tested all the bikes for those going on a cycle ride along the bank. On our departure at Budapest airport, there were no porters or trolleys outside the terminal and we had a substantial amount of luggage, including a spare battery in a case and a spare leg, as well as him being on the mobility scooter. The lady rep helped pull 2 cases but it was still a major problem to get them into the airport unassisted with no signage for help.

Lovely Cruise; Most Trips OK, but Problems at Budapest Airport

Emerald Sky Cruise Review by Her and Peg Leg of Surrey

3 people found this helpful
Trip Details
My husband is disabled and we took a foldaway mobility scooter with dry lithium battery that is allowed on airplanes. All went smoothly at both Heathrow and Schiphol and was brought on board and stored in the reception area where staff charged it nightly. We had booked an Owner's suite in order to have extra space as my husband only has one leg. There was a lift for easy access to the restaurant and only a few steps up to the sun deck that he could manage OK. We talked over with the cruise director the various excursions and there were alternative easier walking routes for those who needed it. Both staff and guests were very helpful if we had to walk over another boat to access the shore or go up some steps so we were able to take the scooter on all the excursions or it was folded away in the coach. Some of the coaches were a little difficult to access due to the height of the steps.

On most of the trips to museums, palaces, etc., there were lifts so that we able to access all parts of the buildings. There were quite a few cobbles so a stick would be helpful. I had recently undergone an operation and was having difficulty with my food but Leo ensured that we had advance copies of the menus to make our selection and gave us priority for dinner so I did not suffer any further problems. The range of food was very good and the standard of cleanliness was excellent. The evening entertainment was mainly Lucas playing music but there were some other entertaining events, particularly the night of the staff show where both guests and staff were obviously enjoying themselves. All the staff pulled their weight when needed to help, including the captain who also pulled cases up and gangplank and tested all the bikes for those going on a cycle ride along the bank.

On our departure at Budapest airport, there were no porters or trolleys outside the terminal and we had a substantial amount of luggage, including a spare battery in a case and a spare leg, as well as him being on the mobility scooter. The lady rep helped pull 2 cases but it was still a major problem to get them into the airport unassisted with no signage for help.
Her and Peg Leg of Surrey’s Full Rating Summary
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Cabin Review

Cabin 303
Bed was very comfortable and there was enough space under the bed to store the suitcases. The fridge was replenished daily with wine, beer, mini spirits and soft drinks as part of the deal plus 4 free items of laundry daily. The room was very clean and we had more than enough storage space. It was lovely to have the veranda with the electric window but the warm weather attracted the flies in so a fly spray would be useful.