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Marco Polo Review

3.5 / 5.0
Editor Rating
364 reviews
16 Awards

The Good Ship Zimmer; Very Tired

Review for Marco Polo to the Baltic Sea
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2-5 Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2015

We were attracted to Marco Polo because of the cruise itinerary and the pricing. Refurbished in the 1990's, starting to show some weariness. It's too small for 800 people. We were lucky to have a convivial bunch of Scots on board. The problems with the ship have all been said before - nothing has been done.

The food is ok. In the bistro the salad range was minimal and poor. One type of salami & devon every day just does not cut the mustard for meat selection. The "system" for tea and coffee making was poorly organised - a longstanding issue. Their idea of afternoon tea in the Dining Room is to keep topping up hot water onto the tea bag they give you, into a tiny cup. Also there was no afternoon tea available in the bistro on most days. The cabin walls are thin - you can clearly hear people speaking next door. We were kept awake late at night by inconsiderates next door talking loudly and then starting up again at 5.30am and they didn't get the hint from a bang on the wall. Not real sharp.

The staff were generally good, except for the arrogant piece of work who does the future cruise bookings, the surly thing that handed out cutlery in the bistro and a pain in the neck prima donna entertainer who thought she was something special, prancing through the crowds with a silly false grin on her face. Our room (821) was adequate in size, but they screwed a tv to a fixed pedestal right in the middle of it, taking up space. The shower just did not work properly at all, even after a plumber had looked at it. No manner of adjusting could get the temperature right or at times any water at all to come out of it. The captain was a jolly, congenial Greek man. The ship would make a good luxury cruising vessel if refurbished to a high standard for about 200 people. The Advice: pay the extra and go on Holland America Line.

Cabin Review

Cabin 12

Located on the Navigator (top) deck. The view was effectively unobstructed - any obstruction is in the lower portion of the two windows. Probably the best position in the ship for access to amenities and the quiet upper parts of stern decks. (Rear of deck 7 is also a good quiet spot). No noise from bars etc. The beds are quite narrow. The tv, on a fixed pedestal, takes up floor space unnecessarily. Continuous sleep may be impossible, even with ear plugs, due to voices next door and rattling ceiling panels. Shower doesn't work properly (lack of pressure and even water at times), even after plumber's attendance.

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