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We were very much looking forward to this cruise as I had really enjoyed last princess cruise and this itinerary although had some destinations we had done before there were half we hadn't. Check in easy and relatively simple, satisfied with our cabin which was mini suit on C deck forward. Had lovely steward who took care of our needs. Had lunch then encountered issue with package we had bought, after much discussion told we needed to go to pursers desk, there we encountered long line and very poor customer service, I won't go into detail but it certainly was not a good start to our cruise and coloured our opinion of princess as a result. As others have posted there was issue with diversion to pick up ship in distress which I found distressing to see such families in desperation to risk lives. We were disappointed not to get to Istanbul but we completely understood the need. Food, we found food to be poor in Bordeaux dining room, it was either lukewarm, bland or slow service or all three. We wanted table for two and got it, if you can class two inch gap separation! We always enjoy meals on cruises and like to dress for dinner, but on this cruise we ended up going to horizon court for meals for 8 of 12 nights, at least food there was hotter. Formal night dinner we found to be particularly poor. Entertainment.. We enjoyed group in wheelhouse bar they were versatile, but dance floor far too small and interupted by quiz for 40 mins every night. Theatre shows we found to be overall poor, they were far too short. 25 min show ridiculous, what do singers and dancers do all week? 2 singer comedians, ok but not really my cup of tea, found one to be quite rude. Entertainment team, only just ok, Steve from England by far the best of them, felt he worked hard and made effort, same couldn't be said for whole team, little encouragement from them to get people up to dance they just kept saying for e.g its party night not a show, join in....more like being told off than encouraged. Fabulous piano player/singer in crooners bar, real pity he wasn't in a larger venue. We came across some lovely waiters and staff, others not quite so good. Ship was clean on whole. We felt there was issue with sun beds, guests often left towels on beds which then looked occupied but no one came back to them, we saw several guests wandering around looking for somewhere to sit, especially on sea days, yet there was lots of floor space and apparently mattresses but no beds, why? Maybe something princess might want to look into. Photographers we found to be very pushy. Ports of call....we loved Venice, Mykonos Athens. Found Naples too packed with lots of other ships in port and same in Rome, but we had done before so not real issue for us. Disembarkation was efficient and uncomplicAted, credit to princess on that point.

Not as Good as Previous Princess Cruise

Island Princess Cruise Review by trinitytrees

1 person found this helpful
Trip Details
  • Sail Date: July 2015
  • Destination: Mediterranean
  • Cabin Type: Mini-Suite with Balcony
We were very much looking forward to this cruise as I had really enjoyed last princess cruise and this itinerary although had some destinations we had done before there were half we hadn't.

Check in easy and relatively simple, satisfied with our cabin which was mini suit on C deck forward. Had lovely steward who took care of our needs.

Had lunch then encountered issue with package we had bought, after much discussion told we needed to go to pursers desk, there we encountered long line and very poor customer service, I won't go into detail but it certainly was not a good start to our cruise and coloured our opinion of princess as a result.

As others have posted there was issue with diversion to pick up ship in distress which I found distressing to see such families in desperation to risk lives. We were disappointed not to get to Istanbul but we completely understood the need.

Food, we found food to be poor in Bordeaux dining room, it was either lukewarm, bland or slow service or all three. We wanted table for two and got it, if you can class two inch gap separation! We always enjoy meals on cruises and like to dress for dinner, but on this cruise we ended up going to horizon court for meals for 8 of 12 nights, at least food there was hotter. Formal night dinner we found to be particularly poor.

Entertainment.. We enjoyed group in wheelhouse bar they were versatile, but dance floor far too small and interupted by quiz for 40 mins every night.

Theatre shows we found to be overall poor, they were far too short. 25 min show ridiculous, what do singers and dancers do all week?

2 singer comedians, ok but not really my cup of tea, found one to be quite rude.

Entertainment team, only just ok, Steve from England by far the best of them, felt he worked hard and made effort, same couldn't be said for whole team, little encouragement from them to get people up to dance they just kept saying for e.g its party night not a show, join in....more like being told off than encouraged.

Fabulous piano player/singer in crooners bar, real pity he wasn't in a larger venue.

We came across some lovely waiters and staff, others not quite so good.

Ship was clean on whole.

We felt there was issue with sun beds, guests often left towels on beds which then looked occupied but no one came back to them, we saw several guests wandering around looking for somewhere to sit, especially on sea days, yet there was lots of floor space and apparently mattresses but no beds, why? Maybe something princess might want to look into.

Photographers we found to be very pushy.

Ports of call....we loved Venice, Mykonos Athens.

Found Naples too packed with lots of other ships in port and same in Rome, but we had done before so not real issue for us.

Disembarkation was efficient and uncomplicAted, credit to princess on that point.
trinitytrees’s Full Rating Summary
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Cabin Review

Mini-Suite with Balcony
Cabin ME
Comfortable and clean although balcony glass screen had paint smears on it.
Baja Deck Inside Cabins, Balcony Cabins, Suite Cabins