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Arrived at embarkation to be given a letter regarding Noro Virus-on "previous" cruise. Reading other reviews an understatement. The embarkation was a shambles-queue to move to another queue and so on. Once on the ship the lido was packed-everything but everything was being "served" at a speed where yet another queue was inevitable. The first night one show for a second rate act. Next day at breakfast it was impossible to have a hot food and a hot drink to go with it. Evening meal had better food but "service" didn't exist. Cabin door kept swinging open all night-4 visits to front desk 2 staff including one officer to see the problem-but no one turned up till the morning to repair it. Things did improve in the second half of the cruise but not to any great extent. To many complaints to list but the main ones-food quality and choice in the lido poor Entertainment 3 out out of 7 reasonable acts-not a great score Limited daytime activities. Despite being happy on past trips with HA . This cruise will the very last on Holland America

A great disappointment to say the very least

Ryndam (Retired) Cruise Review by althom

Trip Details
  • Sail Date: July 2015
  • Destination: Norwegian Fjords
  • Cabin Type: Vista Suite with Verandah
Arrived at embarkation to be given a letter regarding Noro Virus-on "previous" cruise. Reading other reviews an understatement. The embarkation was a shambles-queue to move to another queue and so on. Once on the ship the lido was packed-everything but everything was being "served" at a speed where yet another queue was inevitable. The first night one show for a second rate act.

Next day at breakfast it was impossible to have a hot food and a hot drink to go with it.

Evening meal had better food but "service" didn't exist.

Cabin door kept swinging open all night-4 visits to front desk 2 staff including one officer to see the problem-but no one turned up till the morning to repair it.

Things did improve in the second half of the cruise but not to any great extent.

To many complaints to list but the main ones-food quality and choice in the lido poor

Entertainment 3 out out of 7 reasonable acts-not a great score

Limited daytime activities.

Despite being happy on past trips with HA . This cruise will the very last on Holland America
althom’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
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Cabin Review

Vista Suite with Verandah
Cabin BC b109
Very good
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins