Ryndam (Retired) Review

4.0 / 5.0
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Poor Cruise Experience!

Review for Norwegian Fjords Cruise on Ryndam (Retired)
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jmlake
10+ Cruises • Age 70s

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Sail Date: Jun 2015
Cabin: Large Ocean-View Stateroom

We had signed up for a 14 day cruise around Iceland with several stops continuing to the Norwegian coast. When we arrived for boarding we were told the ship (Ryndam) would not be available for several hours because deep cleaning was being done to deal with previous norovirus issue. This became a problem because there were insufficient seats. My husband has COPD but we literally had to stand for two hours. When our group number was finally called and we had gone through additional security it became apparent that it would be quite a distance to the ship. We were told no assistance could be provided, we would need to go back, through security again, etc.

The first few days on the ship seemed to be okay but gradually more and more passengers became ill. My husband and I, who have never had issues on the many other cruises we have taken, became very ill. We were essentially room bound for several days due to illness then weakness.

During our room bound time it was very difficult to get room service. I am sure this was because staff were overwhelmed with additional work cleaning up cabins and staff also becoming ill. Eventually the whole ship had a very "down" atmosphere.

Cabin Review

Large Ocean-View Stateroom

Cabin DA

The cabin was very nice. Plenty of room and the separate seating area was a good addition. Also ample storage and good bathroom layout.

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