Again we were more than happy with all the aspects of the staff service in all areas, one could not have a more friendly crew. The food once again was excellent in all restaurants and I cannot understand why people are criticising it, it is like going out to dinner in an excellent restaurant every night no matter where you dine. We thought the organasition by destination services has continued to improve on every cruise and the only time we had a delay was when it was pouring outside and they did not wish us to get wet before going on our trip. The maid service as always was excellent and one cannot fault the efficiency as when we had a problem it was resolved within 5 minutes by our chamber maid contacting the right department
The guest lecturers brought onboard were excellent and meant that we were well informed about all the ports of call we were visiting.if you want a friendly cruise this is certainly the line for you.
I have however a few small gripes since Regent was bought out, one the number of crew in all areas seems to have decreased and they are being made to work much harder resulting in old competent staff leaving. Coffee corner is not manned at night, and they no longer serve hot canapés before dinner. I hope the new owners will listen as Regent is a well respected cruise line and I would like it to remain so.