Well we are just back from our 2 week cruise on the explorer of the seas. First of all check in was quick & easy, within 30 minutes of parking our car we were on the ship. First big tip to take note of is make sure you pack a bag you can carry onto the ship with a change of clothes etc because they take your suitcases when you get the car park. Our cabin had been changed without our knowledge & as a result there was a mix up with our luggage. However, the staff were very helpful & by 10pm we had our suitcases.
So it's probably easier if I list the positives first:
- most of the staff are extremely friendly & helpful