I suppose everybody's different, but the bad reviews of this ship boggle my mind. If you aren't having a good time, you aren't doing it right. I was traveling with a friend who had cruised before on smaller ships, but this was my first - and the bar is set high! I'm going to be lengthy and try to address all the things I was wondering about when researching this trip.
We stayed at a Hampton Inn in Ft. Lauderdale the night before and took the $6 shuttle to the port. Embarkation was expectedly crowded since the ship holds 6K people but it moved like clockwork (as did disembarkation at the end of the trip and at each port). We left the hotel at 11:45 and were on the ship within an hour. Our ocean-view cabin (7222) was very nice and our attendant was prompt all week in replacing towels, delivering information and excursion tickets, and straightening up. We had made several reservations beforehand but did some rearranging through the TV in the room - very convenient feature. Also great for ordering room service. We did breakfast on our balcony every morning, always delivered toward the front half of the allotted half-hour timeframe.
The entertainment and activities on board were top notch. The cruise director and activities manager seemed to be everywhere and were tireless bundles of energy. We loved Come Fly With Me (our favorite), the ice show and the aqua show. My friend saw the headliner and enjoyed it. We skipped CATS. I'd seen it before and didn't want to waste such a lengthy amount of time in a theater. Most shows are 45 minutes - a good length. The game shows were a hoot. We went to the Love & Marriage, Quest and Battle of the Sexes games. (The Quest was hysterical!) The comedy show was pretty good. Two comedians; one was a lot funnier than the other but both were enjoyable. (A waiter there took our drink order and never returned - and that's my only real complaint of the whole trip!) The casino was huge and you can smoke there, so be mindful if that sort of thing bothers you. I won a hundred bucks on the slots, so it was all good.
The cabin was clean and roomy (for a ship stateroom), the attendant prompt, and the balcony view certainly worth the cost. The beds were pushed together when we arrived, so we asked for them to be separated and it was done by the time we came to the room the first night for bed. Our room was in the middle of the ship, so it was an equal distance to either end of the ship we were trying to get to. And we never heard any noise from surrounding cabins.