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Riviera Review

4.5 / 5.0
Editor Rating
685 reviews
81 Awards

The "O" life difference ( Oceania statement/ logo)

Review for Riviera to Italy
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ELMS
10+ Cruises • Age 70s

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Additional details

Sail Date: May 2015
Cabin: Concierge Level

If the "O" stands for "O" zero value, "O"zero taste(foods),"O" zero crusie experience than they got that right.

They also have an "F" rating with the BBB, (which I wish I had checked before, not after I took my first & last cruise with them), a mistake learned going forward.

The "F" stands for, Failed!Failing! Falling short! and in fact Failure to respond to my BBB complaint as well. Also a first time ever for me, filing such a claim with any company. Oceania really don't seem to care, which goes to their attitude on board as well.The well being of their passengers are not their priority. It is a corporate decision to just ignore the BBB complaint (they have lots of complaints filed, check it out before booking).

Cabin Review

Concierge Level

Very nice room attendant, worked very hard and did a great job.The ONLY good thing on this ship.

8 Helpful Votes
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