Check in at Harwich and disembarkation from ship very easy and we'll organized. Itinerary for the Baltic great. This was our 8th cruise, first and probably last with Royal Caribbean. Our balcony room was great, largest we have had and cabin steward great. We were a large group with 2 tables for dinner. Large table had great service, small table terrible service. Waiter passed out menus like he was dealing cards, consistently served wrong food, mixed up orders, reached across the guests to remove dishes. Food itself was mediocre, absolutely no regional choices. At the buffet, only fruit for breakfast was melons apples and oranges. Until 2 days before disembarkation (when waiters looking for tips and good reviews) dishes not cleared from tables, often difficult to find a clean spot to sit for breakfast and lunch. Entertainment rated 2 out of 5. One night the entertainment was a movie!!!!!! We had booked our excursions with SPB tours, and it was great. Nice to have small tour as opposed to the "cattle bus" offered by cruise line. Talks about destination offered by cruise line were informative but the guest speaker was terrible. Captain and crew talks were good. There seemed to be lots of activities, music happenings. However seating around pool area limited and one side all smoking. Overall a fun time only because we were a large group and had done a lot of planning before the cruise.