Our stateroom attendant was Awesome!!! The dining room food was HORRIBLE. The food in the buffet was good but always cold..... We purchased a photo package and got home and our pictures are not on the disk!!! I have called RCI and NO HELP but to call another company... Nothing like celebrating our 25th Wedding Anniversary and even the professional photographer didn't have the camera settings right...... Very disappointing for the money we spent. Excursion in Belize got changed and Guest Relations stated it changed to something else and gave us a printout of what we were supposed to do - got tendered to the Port and the RCI representative said NO that is not the excursion we were supposed to do - went back and forth with the RCI representative and we JUST CANCELLED!!!! Got a refund from Guest Relations - Left and Right hand didn't know what was going on.... We had two families with us and we were all very disappointed because everyone always spoke highly of RCI - NOT worth the money we spent on the cruise. The entertainment was good. Embarkation - Took over 3 hours in lines to get on the ship and took over 3 hours to off the ship on the return. They need to work on getting people off the ship and out before the next round of people are trying to get on. Total Chaos!!!!