1. Home
  2. Cruise Reviews
  3. Costa Fortuna
We have not travelled on the Costa line for 3 years and the change was beyond belief. No carafe water was served in the dining room at any time. Bottled water was available, of course, at a cost and including a service charge. Tea and coffee were available at breakfast, but not at lunch or dinner, unless one was prepared to pay for specialist drinks. The buffet closed at 5 p.m. for everything except iced water, (no hot water available after this time). We do not drink alcohol or soft drinks so this made it more difficult. Food quality was very poor. One lunch time we left the dining room, after an inedible meal, and were so hungry we had to go to the buffet. There was no steak served at any time, in the dining room, and one could have prawns or lobster, but at a price-- this in the ordinary dining room. We remember the quality and variety of the meals that used to be served, and it seems such a shame that it has deteriorated so badly. We are pearl members and chose this cruise for the excellent itinerary, but will never travel with Costa again, while present policy holds. The entertainment was poor, probably more suited to children. Shore excursions, that we were able to do, were excellent, but few available on the first leg of our cruise, as there were few English speakers. After having two tours cancelled we had to tell the tour office that we would be happy to take any tour, but still had tours cancelled late on the day before a tour, and after the tour office closed, so too late to organise anything else. We had pre- booked, weeks before embarkation. Staff and crew were generally excellent, except in the dining room, where there were too few waiters for meals, and too many drinks waiters. The ship was very pretty, but lacking in lounge areas; standing room only in the evenings, after first dining, unless one wanted to sit in the theatre. Comparing it to the 5 other cruise lines we have travelled, Costa does not give value for money.

Disappointment

Costa Fortuna Cruise Review by daisyplus

1 person found this helpful
Trip Details
  • Sail Date: May 2015
  • Destination: Baltic Sea
  • Cabin Type: Inside Premium
We have not travelled on the Costa line for 3 years and the change was beyond belief. No carafe water was served in the dining room at any time. Bottled water was available, of course, at a cost and including a service charge. Tea and coffee were available at breakfast, but not at lunch or dinner, unless one was prepared to pay for specialist drinks.

The buffet closed at 5 p.m. for everything except iced water, (no hot water available after this time). We do not drink alcohol or soft drinks so this made it more difficult.

Food quality was very poor. One lunch time we left the dining room, after an inedible meal, and were so hungry we had to go to the buffet. There was no steak served at any time, in the dining room, and one could have prawns or lobster, but at a price-- this in the ordinary dining room. We remember the quality and variety of the meals that used to be served, and it seems such a shame that it has deteriorated so badly.

We are pearl members and chose this cruise for the excellent itinerary, but will never travel with Costa again, while present policy holds.

The entertainment was poor, probably more suited to children.

Shore excursions, that we were able to do, were excellent, but few available on the first leg of our cruise, as there were few English speakers. After having two tours cancelled we had to tell the tour office that we would be happy to take any tour, but still had tours cancelled late on the day before a tour, and after the tour office closed, so too late to organise anything else. We had pre- booked, weeks before embarkation.

Staff and crew were generally excellent, except in the dining room, where there were too few waiters for meals, and too many drinks waiters.

The ship was very pretty, but lacking in lounge areas; standing room only in the evenings, after first dining, unless one wanted to sit in the theatre.

Comparing it to the 5 other cruise lines we have travelled, Costa does not give value for money.
daisyplus’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Free Price Drop Alerts
Get Costa Fortuna price drops
250,000+ people have entered their email

Cabin Review

Inside Premium
Cabin IP 1048
We had two cabins and the service was good
Barcellona Deck Inside Cabins, Outside Cabins, Balcony Cabins

Port & Shore Excursion Reviews