To begin, we were given a stateroom on deck 9 which was two floors from the theatre. It was noisy about 12 hours a day (we were earing singing and musical instruments on and off from 12pm to 12am. When we arrived in our cabin, the safety deposit box didn't work, I had to call twice and ask to an employee in the hallway and 4 hours later somebody finally came to fix it. We also had a bunk bed in the room, but when I opened it the sheets were dirty. I then call to request a change of sheets to that particularly bed, 5 minutes later, somebody knocked on the door and give me some sheets for me to change them by myself!

I called 30 days in advance to let them know that my boyfriend was lactose intolerant, we have cruised before and never had problems, but on this ship it was something else! When we arrive at the dinning room the first day of the cruise, I let our server know about the situation ( he acted like if he wasn't aware at all about the situation and told us that there was nothing that he can bring to him) Finally, one of the chef came at our table and offer roast beef with no sauce and salad without vinaigrettes!

Every morning (even on sea days) the captain woke us up around 7:30am to let us know about a lot of pointless information like the latitude and longitude of the ship (seriously who cares at 7:30 am??) Read more