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Viking Neptune Review

-- / 5.0
Editor Rating
57 reviews

Too expensive for what you got

Review for Viking Neptune to Europe River
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Suesee
First Time Cruiser • Age 70s

Rating by category

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Value for Money
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Additional details

Sail Date: Jul 2015
Cabin: Deluxe Stateroom with Window

I will start with the good things we liked about the cruise. It was wonderful sitting on the deck with a glass of wine and very relaxing DURING THE DAY. The excursions were outstanding, especially Normandy and Giverny. That's about it. We felt the staff (bar and wait staff especially) were sometimes rude, ignored us, or did not listen to our needs. Sometimes they would try and make jokes but they were really inappropriate, I felt. The food was not up to my expectations. I had it in my mind that it would be better than what I got on a larger ocean cruise ship since it was smaller. Not so. It was only ok. Dinner was 2 hours long every night because they served 150 people at the same time and had only 8 waiters. We did not get our main coarse each night until 1 1/2 hours into the dinner. I think it should have been divided up into 2 groups. Also, there should have been a disclaimer in their brochure or website that the forward cabins below would hear loud noises from the thrusters as they went through the locks at night. No sleep the first night due to this. Security was also very lax. We felt that anyone could board the ship they way they did it. Also, on the last day, at dinner, they gave us these cheesy 50 cent key rings of the Eiffel Tower that you could find all over Paris. Not the greatest experience aboard the ship.

Cabin Review

Deluxe Stateroom with Window

Cabin D

The cabin was roomy as could be expected. The cabin steward was excellent and friendly. They do give you a double bed, however, they put twin bed duvets on it. The only problem we had was that during the first night of travel, we were awakened about 3 different times when the thrusters were moving to go through the locks. There was no disclaimer as to the noise we would hear and it was VERY LOUD. No sleep the first night. Other nights were ok.

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