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Background: We have never cruised with HAL, but had been on 2 Princess, 2 Carnival and 1 RC. We are 40 something's on a cruise with some good friends. We had been to Alaska before, back in 1997 on Princess. We flew in the day before, stayed at one of the hotels near the port and took their shuttle to the pier on day of departure. We were traveling together as 2 couples. We picked up my husbands scooter at the terminal. They had it ready for him. This was the first time it was not delivered to the cruise ship stateroom. As we proceeded through to embark, hubby and I were able to breeze through, but our friends had to go through as usual. I do not remember an embarkation taking so long as this one. We waited for them to get through the line and I believe we waited close to 2 hours. The line curved on forever. They did not have enough help to check people in. This was literally the worst thing on the entire cruise. Once they got through, we boarded and let the fun begin. Services: I enjoy going to the spa when on a cruise and this time was no exception. I really enjoyed the massage. I went on a port day and had no trouble getting into the time slot I wanted. The pool was very nice. Sat by that and caught some rays. A waiter was readily available should I need anything. Art Auction: My husband and I like going to the art auctions, but for some reason, this gallery and staff turned us off. One of the male auctioneers gave me the impression that he was too busy to stop and talk with me. Too bad for him, as we have purchased art before from other cruises. It is usually our reminder of the cruise and the good time we had. Instead, this trip I bought a Phillip Stein watch. Food: We ate in the main dining room at the anytime dining. We really enjoy that. 5 of the 7 nights we ate with our friends at a table for four. Food was excellent. In fact this is the best food we have had in a long time on a cruise. Only draw back was they kept seating us way in the back when my husband had his scooter. It was OK when we would go in because tables were empty going back, but when we would come out, the restaurant was packed and people had to get up and move their chairs in so he could get by. We suggested they seat us up front, but they always said no no no, it is no problem. We just nodded and said OK. Activities: Went to the Newlywed game- it was a blast. We haven't laughed that much in a long time. It was fun because the crowd was really into it also. We spent time up in the Crow's nest Lounge. We would play cards up there, have some cocktails and play trivia. Always a great way to spend a day at sea - great views!! Casino: Very nice Casino! Not too smoky. Huibby had a good time playing blackjack and even won a little. Casino staff very helpful. We enjoyed the slot tournaments they had. Disembarkation; Went very smooth. Much better than getting on. Little wait time. We were sad to be getting off. Wanted to stay another 7 days! Summary: We went to Alaska before with Princess Cruises in 1997. It was a different time and cruising was different. Food quality was so much better and this was our very first cruise and I think you always remember your first cruise. Having said that, I feel HAL was an excellent cruse to Alaska and I think the ports have improved since we were there. For seeing glaciers and the scenic shoreline, HAL was better!

Seeing Alaska with some great friends

Oosterdam Cruise Review by kimloveslarry

Trip Details
  • Sail Date: May 2013
  • Destination: Alaska
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
Background: We have never cruised with HAL, but had been on 2 Princess, 2 Carnival and 1 RC. We are 40 something's on a cruise with some good friends. We had been to Alaska before, back in 1997 on Princess.

We flew in the day before, stayed at one of the hotels near the port and took their shuttle to the pier on day of departure. We were traveling together as 2 couples. We picked up my husbands scooter at the terminal. They had it ready for him. This was the first time it was not delivered to the cruise ship stateroom. As we proceeded through to embark, hubby and I were able to breeze through, but our friends had to go through as usual. I do not remember an embarkation taking so long as this one. We waited for them to get through the line and I believe we waited close to 2 hours. The line curved on forever. They did not have enough help to check people in. This was literally the worst thing on the entire cruise. Once they got through, we boarded and let the fun begin.

Services: I enjoy going to the spa when on a cruise and this time was no exception. I really enjoyed the massage. I went on a port day and had no trouble getting into the time slot I wanted. The pool was very nice. Sat by that and caught some rays. A waiter was readily available should I need anything.

Art Auction: My husband and I like going to the art auctions, but for some reason, this gallery and staff turned us off. One of the male auctioneers gave me the impression that he was too busy to stop and talk with me. Too bad for him, as we have purchased art before from other cruises. It is usually our reminder of the cruise and the good time we had. Instead, this trip I bought a Phillip Stein watch.

Food: We ate in the main dining room at the anytime dining. We really enjoy that. 5 of the 7 nights we ate with our friends at a table for four. Food was excellent. In fact this is the best food we have had in a long time on a cruise. Only draw back was they kept seating us way in the back when my husband had his scooter. It was OK when we would go in because tables were empty going back, but when we would come out, the restaurant was packed and people had to get up and move their chairs in so he could get by. We suggested they seat us up front, but they always said no no no, it is no problem. We just nodded and said OK.

Activities: Went to the Newlywed game- it was a blast. We haven't laughed that much in a long time. It was fun because the crowd was really into it also. We spent time up in the Crow's nest Lounge. We would play cards up there, have some cocktails and play trivia. Always a great way to spend a day at sea - great views!!

Casino: Very nice Casino! Not too smoky. Huibby had a good time playing blackjack and even won a little. Casino staff very helpful. We enjoyed the slot tournaments they had.

Disembarkation; Went very smooth. Much better than getting on. Little wait time. We were sad to be getting off. Wanted to stay another 7 days!

Summary: We went to Alaska before with Princess Cruises in 1997. It was a different time and cruising was different. Food quality was so much better and this was our very first cruise and I think you always remember your first cruise. Having said that, I feel HAL was an excellent cruse to Alaska and I think the ports have improved since we were there. For seeing glaciers and the scenic shoreline, HAL was better!
kimloveslarry’s Full Rating Summary
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VD
A very nice stateroom with a large balcony. This is the largest balcony we have every had. There was no problem getting 4 of us out on the balcony to sit, have a cocktail and watch the glaciers go by. When we booked the cruise, there were no handicap rooms left, so we inquired with HAL if they thought the scooter would fit into a regular room. They were not sure but said it should not be a problem. It didn't fit, so we had to leave it out in the hallway -which was fine with us, but our room steward had to move it for the night to another location and bring back in the morning. He really worked hard for us. He was happy to accommodate hubby's schedule (not a morning person and laying down in the afternoon). He would see us leave and literally run to the room to get it made up fro us so it would be ready if hubby needed to return. Always very clean and he kept us in ice!!!
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