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Norwegian Star Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,612 Reviews

Great Destinations, Great Food, Variable Staff, Poor Organisation, Poor Suites

Norwegian Star Cruise Review by crikeyal

1 people found this helpful
Trip Details
  • Sail Date: Jun 2015
  • Destination: Norwegian Fjords
  • Cabin Type: Aft-Facing Penthouse with Large Balcony

Took a 14 day cruise to Norwegian Fjords and then on to the Baltic for a 8 day cruise. Had an aft facing suite on deck 8, but it was only equivalent at best to a balcony stateroom on other lines. NCL lost our pre cruise booking information and we had to spend a long time at the boarding counter while they rectified their records. Once on board, the very same records were lost again, and even though the staff were most apologetic, all of our prepaid, prebooked items were lost in the system. Even when I corrected the information and it was rechecked at HO in Miami, once again all information was lost. Lots of sick people on board with the flu (still).

Ship is getting pretty tired. Staff on the whole were good, with some excellent staff members in the Aqua dining room. Food was really good, even in the general restaurants, but especially in the specialty dining. Butler service in my opinion was not much good. On board entertainment was excellent and tours were generally of good value, but some were stretched to fill in the time with useful content. It was just so frustrating to have to keep reminding staff of the very same oversights again and again. I have cruised with 3 other lines and found them to be of better value, if you can source the destinations you want, I would travel with another line. Disembarkation was easy. Fitness centre was pretty good, with a number of the usual machines. The spa staff were great, and we enjoyed some delightful spa treatments on several occasions. These services are always expensive on board, but standard was really good.


crikeyal's Full Rating Summary
Cabin
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Aft-Facing Penthouse with Large Balcony
Cabin SF 8172

Cabin is just OK, but noise from the theatre below was sometimes disconcerting. Because there are only one or two suites on this deck, cabin service was delayed, forgotten, or sometimes just didn't happen.


Port & Shore Excursion Reviews

Cable Car Experience

Quite a good tour overall, but rain affected our views for most of the time, just a hint of snow.

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Tromso Highlights Tour

Not the best weather for this tour, but interesting

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City Tour

Really a disappointing tour, guide seemed out of depth trying to deal with some guests who had difficulty walking down the narrow streets. Made it really difficult for others and ended up not doing much at all

View All 141 City Tour Reviews
Mount Dalsnibba

Wow, wow, wow, this was the best tour, Briefly snowing on top of the mountain, then clear views all round. Just fantastic

View All 75 Mount Dalsnibba Reviews

Not much of a hike, was something where a guide was not necessary, and we stopped after an hour for pancakes and coffee, not the customary hike. Tour guide really didn't know much about the history or location at all.

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City Tour

Just a great tour with a walking visit to the old town and commentary from a very informed and enthusiastic guide.

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Amber Room

Our guide was just fantastic and the history of St Petersburg was related to us with tours highlighting the absolute grandeur and opulence of the Tsars.

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Church of the Savior on Spilled Blood

Part of a two day tour

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City Tour

Continuation of a two day tour, all excellent

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Hermitage Museum

Excellent, part of a two day tour

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Neva River Cruise

Part of a two day package and really excellent

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Peterhof Palace

A great experience as part of a two day tour

View All 231 Peterhof Palace Reviews
City Tour

This tour was excellent, went to the Seurasaari Island for a walking tour.

View All 193 City Tour Reviews
Market Square

Good value tour

View All 8 Market Square Reviews
Temppeliaukio Church (The Rock Church)

Great addition to our tour of Helsinki

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The Path of the Trolls

Some great views and good tour guide, lunch was good with good breaks and very interesting commentary

View All 27 The Path of the Trolls Reviews
Copenhagen

Copenhagen is a fantastic city, with many delightful attractions. We spent a total of 3 days in Copenhagen, with a hop on hop off city bus ride and a visit to the Tivoli gardens some of the highlights


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crikeyal
1 Reviews Written
1 Helpful Votes
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