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Norwegian Star Review

4.0 / 5.0
Editor Rating
2612 reviews
3 Awards

Great Destinations, Great Food, Variable Staff, Poor Organisation, Poor Suites

Review for Norwegian Star to Norwegian Fjords
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crikeyal
6-10 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Jun 2015
Cabin: Aft-Facing Penthouse with Large Balcony

Took a 14 day cruise to Norwegian Fjords and then on to the Baltic for a 8 day cruise. Had an aft facing suite on deck 8, but it was only equivalent at best to a balcony stateroom on other lines. NCL lost our pre cruise booking information and we had to spend a long time at the boarding counter while they rectified their records. Once on board, the very same records were lost again, and even though the staff were most apologetic, all of our prepaid, prebooked items were lost in the system. Even when I corrected the information and it was rechecked at HO in Miami, once again all information was lost. Lots of sick people on board with the flu (still).

Ship is getting pretty tired. Staff on the whole were good, with some excellent staff members in the Aqua dining room. Food was really good, even in the general restaurants, but especially in the specialty dining. Butler service in my opinion was not much good. On board entertainment was excellent and tours were generally of good value, but some were stretched to fill in the time with useful content. It was just so frustrating to have to keep reminding staff of the very same oversights again and again. I have cruised with 3 other lines and found them to be of better value, if you can source the destinations you want, I would travel with another line. Disembarkation was easy. Fitness centre was pretty good, with a number of the usual machines. The spa staff were great, and we enjoyed some delightful spa treatments on several occasions. These services are always expensive on board, but standard was really good.

Cabin Review

Aft-Facing Penthouse with Large Balcony

Cabin SF

Cabin is just OK, but noise from the theatre below was sometimes disconcerting. Because there are only one or two suites on this deck, cabin service was delayed, forgotten, or sometimes just didn't happen.

Port Reviews

Copenhagen

Copenhagen is a fantastic city, with many delightful attractions. We spent a total of 3 days in Copenhagen, with a hop on hop off city bus ride and a visit to the Tivoli gardens some of the highlights

10 Helpful Vote

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