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Norwegian Star Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,612 Reviews

Great Destinations, Great Food, Variable Staff, Poor Organisation, Poor Suites

Norwegian Star Cruise Review by crikeyal

1 people found this helpful
Trip Details
  • Sail Date: Jun 2015
  • Destination: Norwegian Fjords
  • Cabin Type: Aft-Facing Penthouse with Large Balcony

Took a 14 day cruise to Norwegian Fjords and then on to the Baltic for a 8 day cruise. Had an aft facing suite on deck 8, but it was only equivalent at best to a balcony stateroom on other lines. NCL lost our pre cruise booking information and we had to spend a long time at the boarding counter while they rectified their records. Once on board, the very same records were lost again, and even though the staff were most apologetic, all of our prepaid, prebooked items were lost in the system. Even when I corrected the information and it was rechecked at HO in Miami, once again all information was lost. Lots of sick people on board with the flu (still).

Ship is getting pretty tired. Staff on the whole were good, with some excellent staff members in the Aqua dining room. Food was really good, even in the general restaurants, but especially in the specialty dining. Butler service in my opinion was not much good. On board entertainment was excellent and tours were generally of good value, but some were stretched to fill in the time with useful content. It was just so frustrating to have to keep reminding staff of the very same oversights again and again. I have cruised with 3 other lines and found them to be of better value, if you can source the destinations you want, I would travel with another line. Disembarkation was easy. Fitness centre was pretty good, with a number of the usual machines. The spa staff were great, and we enjoyed some delightful spa treatments on several occasions. These services are always expensive on board, but standard was really good.

crikeyal's Full Rating Summary
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Aft-Facing Penthouse with Large Balcony
Cabin SF 8172

Cabin is just OK, but noise from the theatre below was sometimes disconcerting. Because there are only one or two suites on this deck, cabin service was delayed, forgotten, or sometimes just didn't happen.

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