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My wife and I have been fortunate enough to travel the world, but cruising was never a real option we enjoyed. WE booked our Viking trip with a group of friends who were also fist time river cruisers in order to have company and to see whether we would enjoy the experience. From the moment we walked down the Quay in Paris and watched the staff run to take our luggage, the service was superlative and the staff exceptionally friendly. Even though this was our initial trip with Viking we were welcomed as if we had been on many cruises. Two members of the senior staff went far beyond what is usual in making us feel like friends rather than customers: Feliz Temur (Program Director) was an incredible resource and over the days we were together she seemed more like a friend than anything else. The Maitre D' Illyan Begovski was a true artist of customer service and an exceptional bonus to our dining experience. We particularly enjoyed the shore excursions, not hurried and always focused on interesting historical locations and events. It was a real pleasure to see Giverney and a special treat to not be herded about like cattle on a short schedule, It was exceptional & we have already booked for 2016!

First Time River Cruisers; An Amazing Experience

Viking Spirit (Retired) Cruise Review by wnwade

Trip Details
  • Sail Date: May 2015
  • Destination: Europe River
  • Cabin Type: Deluxe Stateroom with Large Window
My wife and I have been fortunate enough to travel the world, but cruising was never a real option we enjoyed. WE booked our Viking trip with a group of friends who were also fist time river cruisers in order to have company and to see whether we would enjoy the experience.

From the moment we walked down the Quay in Paris and watched the staff run to take our luggage, the service was superlative and the staff exceptionally friendly.

Even though this was our initial trip with Viking we were welcomed as if we had been on many cruises. Two members of the senior staff went far beyond what is usual in making us feel like friends rather than customers: Feliz Temur (Program Director) was an incredible resource and over the days we were together she seemed more like a friend than anything else. The Maitre D' Illyan Begovski was a true artist of customer service and an exceptional bonus to our dining experience.

We particularly enjoyed the shore excursions, not hurried and always focused on interesting historical locations and events. It was a real pleasure to see Giverney and a special treat to not be herded about like cattle on a short schedule,

It was exceptional & we have already booked for 2016!
wnwade’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Deluxe Stateroom with Large Window
Cabin A 309
We booked an A cabin - the facilities were very nice - but we found we spent very little time there except for sleeping. The one less than enjoyable experience was waking up to find another ship docked next to us and blocking the view. That sort of frequent occurrence certainly negates the premium paid for a veranda or large windows.
Upper Deck Outside Cabins

Port & Shore Excursion Reviews