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Riviera Review

4.5 / 5.0
Editor Rating
691 reviews
81 Awards

First and Last Oceania Cruise

Review for Riviera to the Western Mediterranean
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Wilkins
6-10 Cruises • Age 50s

Rating by category

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Additional details

Sail Date: Jun 2015
Cabin: Concierge Level

This was our first and definitely our last Oceania cruise ever. After sailing several other cruise lines we opted for Oceania mainly because the deal was good and it gave us a great change to try this product.

Unfortunately we were extremely disappointed with the overall product and mainly the food quality and service level. In general we found the food very mediocre and sometimes even terrible. Very basic fair, bulk items and without creativity. You mainly find cheap, low quality ingredients. Buffet items were mostly lukewarm at their best. Don’t bother about the specialty restaurants. We were not impressed with either one of them. Asian food does not taste Asian. Italian is very basic and the grill does offer poor quality of tasteless meat.

Service overall is lacking. Most of the staff seems uninterested and not very happy. Service at the pool is slow and you easily can wait for 1 hour without anyone offering you a drink. The overall cleanliness is ok, however room stewardess seems to have too many cabins to take care of resulting in spotty results.

Cabin Review

Concierge Level

20 Helpful Votes

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