My Husband and I, with another couple with whom we travel often, took the Odyssey Classic Greek Isle tour; our first tour with Odyssey, The four nights in Athens in the Electra Palace Hotel was top notch....no complaints.
The Harmony V was another story. This was billed as a luxury mega yacht, which paints a picture of a really nice boat. The Harmony V, in our opinion needs a makeover.
When we arrived on the ship, the cabin had a smaller bed than we paid for. Lucky for us, another couple switched with us .... we believe they were compensated. The first hour out from Athens, the steering joystick malfunctioned so we missed our first island stop.
From dirty carpets, tired and worn linens (white towels that were stained and some that looked as if they were used to clean floors), toilets and showers with rusty brown water, the crews laundry hanging on lines on the forward part of the boat; and the worst experience, a swim stop in choppy waters that was totally unsafe (the only two young women on our tour, who were in the water, pulled many people out ("mainly seniors"') while the staff stood on the deck and watched as the water carried us further and further away.
There were people in the group that were on their 3rd, 4th and 5th Odyssey tour. The general concensus was that Odyssey's reputation is being harmed by this tour. They did not deliver what was advertised. The tour guide was good and the islands were everything we expected, although they did not stick to the itinerary on many occasions. The boat is billed as a big part of the "Greek Isle" experience, as advertised in their brochure. It did not live up to the hype in their brochure at all.
Is there no quality control on Odyssey's part to check conditions on the Harmony V?
Cabin was a comfortable size with plenty of storage. Carpeting old and not clean. Linens totally unacceptable. When we complained, after four days, some "clean white towels" did appear but not consistent for the rest of the trip. Would not describe the cabin "luxury" by any stretch.