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We traveled with Crystal last year and really satisfied. We spent fairly comparable fare (even though it's not possible to exactly compare) for SS Regent and expected the same. Impression during embarkation was very poor. We only saw one or two crews in the long hallway leading to the ship and didn't feel very welcome. After that we were sent to pool side buffet while waiting for the room and the food was like hospital cafeteria. Hallway to the room was filled with gasoline odor which lasted for two three days. Main restaurant food and service were mediocre. Menu were not very diverse day to day. Choice of wine was only one white and one red unless we pay more. Deserts were not up to gourmet restaurant. Breakfast buffet was not very good. Specialty restaurants were somewhat better. Excursions were as bad. So called "free" excursions were short and visiting mediocre places and even the ones we paid extra we didn't feel it was good value when compared with the excursion from the local companies which usually can provide better excursion at a lot lower cost. Overall our experience was rather poor and we will not go back to Regent. My main concern is that Crystal cruise may deteriorate over time since it was recently bought by the same company as Regent. I plan to traveled with Crystal next year and I certainly hope to be able to give a better report than today.

Worry that Crystal may follow Regent

Seven Seas Voyager Cruise Review by seung y

55 people found this helpful
Trip Details
  • Sail Date: May 2015
  • Destination: Mediterranean
  • Cabin Type: Concierge Suite
We traveled with Crystal last year and really satisfied. We spent fairly comparable fare (even though it's not possible to exactly compare) for SS Regent and expected the same.

Impression during embarkation was very poor. We only saw one or two crews in the long hallway leading to the ship and didn't feel very welcome. After that we were sent to pool side buffet while waiting for the room and the food was like hospital cafeteria.

Hallway to the room was filled with gasoline odor which lasted for two three days.

Main restaurant food and service were mediocre. Menu were not very diverse day to day. Choice of wine was only one white and one red unless we pay more. Deserts were not up to gourmet restaurant. Breakfast buffet was not very good. Specialty restaurants were somewhat better.

Excursions were as bad. So called "free" excursions were short and visiting mediocre places and even the ones we paid extra we didn't feel it was good value when compared with the excursion from the local companies which usually can provide better excursion at a lot lower cost. Overall our experience was rather poor and we will not go back to Regent.

My main concern is that Crystal cruise may deteriorate over time since it was recently bought by the same company as Regent. I plan to traveled with Crystal next year and I certainly hope to be able to give a better report than today.
seung y’s Full Rating Summary
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Cabin Review

Concierge Suite
Cabin D 1053
Cabin made so much squeaky noise and we were moved to different room.
Housekeeping service was excellent.
Deck 10 Suite Cabins

Port & Shore Excursion Reviews