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Quantum of the Seas Review

4.0 / 5.0
Editor Rating
489 reviews
4 Awards

Disembarkation management in Shanghai was chaotic.

Review for Quantum of the Seas to Around the World
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2-5 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2015
Cabin: Ocean View Stateroom

It was very much regretted that all the great moments we had enjoyed so much on board was ended with poorly managed disembarkation process. During the chaos, all the crews were too busy with incoming guests and not caring the outgoing guests properly and not even informing the outgoing guests what really happened rather than keep them waiting in a long line . We were forced to get out from the room at 3:00 PM while our disembarkation turn was still 6:00 PM. After getting into the terminal building, another 2,5 hours que required to get on the taxi, it was a bit fortunate that it was in the evening, if we got no 6 hrs delay, taxi queing would be under the sun. The ship berthed at 3:00 PM and we reached our hotel at almost 10:00 PM.

We are not blaming all this chaos to RCI since partly caused by the capability of Bao Shan terminal to handle large ships but this should be able to be handled much better by RC who is supposed to have a lot of experience with this kind of situation.

By the way on board activities were so enjoyful, great restaurants, well organised all ages activities, very clean environment, nice swimming pools, excellent fitness club, great hospitality and kind staffs. It was a pity that internet connection was not part of the cruise package and the rate was above the average.

Cabin Review

Ocean View Stateroom

Cabin H

Relatively spacious, very clean but you have to request basic amenities.

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