Embarkation was a preview of what was to come. We arrived at the designated time to find a queue of around 500 people trying to get boarding passes. When we got our passes we were told to wait upstairs until our colour code was called. There was no priority boarding (my wife has a disability ) and the queue to get onboard took around 30 minutes.

The ship and our stateroom 8536 were very good. As was our steward who looked after us very well.

This is a lovely ship but it is let down by poor staff. On trying to book excursions there was a queue streching outside the door and the same with Guest services. One laughable aspect of Guest services was trying to get currency for the various stops. The conversation went like this, Me " I need to get some cash for Hong Kong" GS "use the ATM to get US dollars". Me "then bring them to the desk to change to local currency?" GS "No we don't have any local currency". Ridiculous. Read more