Hello, we are Jim (72) and Kathryn (65) from the San Francisco Bay Area reporting on our first cruise roundtrip from Miami to the Western Caribbean. So, there was cross-country flying involved and several nights at the Four Seasons Miami (which, by the way, was mighty fine). We eschewed the Regent air and hotel offerings as they were insufficiently attractive which was surprising considering the self-proclaimed luxury appellation.
Embarkation was smooth and easy. Greeted onboard by staff proffering scant half-flutes of sparkling wine (? really, half a flute?!) followed by lunch on the pool deck which was a poor choice but what did we know? Then to our master suite which we adored and would not consider cruising in lesser accommodations, space matters. Very comfortable digs although veranda seating not optimal. Butler and stewards marvelous.
Ship condition ... not great. Stained carpets everywhere, clunky furniture, crowded pool deck, insufficient deck chairs in shaded areas, no toilet near Prime 7, Sette Marie (sp?). Afternoon tea crowded and uncomfortable and accompanied by electric guitar music, geez. Tea bags, not pots of tea. Tawdry famous painting reproductions in the main dining room (Compass Rose) where service was stiff, formal and uncomfortable.
Food: eh. But the ice cream bar on the pool deck is fabulous. Included wines ranged from fine to awful.
Entertainment: have no clue, tried to avoid.
Service: in our suite, service was great. Elsewhere it was hit and miss.
We loved cruising and being at sea. That, at least, turned out just fine. Our cruise aboard Regent Navigator, eh. We have three more cruises booked aboard Seabourn and Silversea (Amazon, Panama Canal, Norwegian fjords).
As for luxury -- not so much. Disappointing in that regard, not much luxury apparent. We're off to try other lines to see if luxury really is available.
Wonderful, comfortable suite. The art sucks but that doesn't discommode. Two wonderful bathrooms. Great walk-in closet. Comfy bed with delicious linens. The only negative is uncomfortable veranda seating.