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Embarkation at Tilbury was efficient and well organised. We had ocean view room on deck 5. Spacious and clean. Plenty of hanging space and hangers. Shower room was a good size with powerful shower. Our cabin guy, Constancio, was excellent. Very thorough and professional, polite and spoke good English. The understanding of English from some of the front-line staff was poor. Also some basic information on arrival could have been better ie: food was being served on arrival, lifeboat number was on life-jacket as well as on cruise card. This would have saved us from being in the wrong area, but also because staff didn't understand our question, in English! Also staff just stood waving paddles with numbers on instead of explaining they were to indicate which lifeboat group you were in. Daytime activities could have been better although we were happy to relax and read. Evening entertainment a bit 'sad' but the guest entertainer, Steve Terry, was excellent. Also Richard, the cruise director was excellent. Would advise people not to book an excursion in Eidfjord which includes nature centre, waste of money. Excellent day in Bergen, made all the better by beautiful weather. Flam railway trip also very good. We dined in the Waldorf and found the food excellent. We were also blessed with good companions on our table. We chose to breakfast in the Kensington and lunched in the bistro. My only criticism would be guests not using the sanitising gel on entering the food places and also not using the tongs provided to retrieve their food. Come on, we're all grown ups and are well aware of noro-virus so buck up and consider your fellow passengers if not yourself. The midnight buffet and food carvings was amazing but again a few people spoiled it by being greedy and not leaving certain foods for others. Did you really need 6 large prawns on your plate??? Disembarkation was also well organised and efficient. Would definitely cruise with CMV again.

We had concerns but ....

Magellan Cruise Review by Wilkinsons

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Trip Details
Embarkation at Tilbury was efficient and well organised.

We had ocean view room on deck 5. Spacious and clean. Plenty of hanging space and hangers. Shower room was a good size with powerful shower. Our cabin guy, Constancio, was excellent. Very thorough and professional, polite and spoke good English.

The understanding of English from some of the front-line staff was poor. Also some basic information on arrival could have been better ie: food was being served on arrival, lifeboat number was on life-jacket as well as on cruise card. This would have saved us from being in the wrong area, but also because staff didn't understand our question, in English! Also staff just stood waving paddles with numbers on instead of explaining they were to indicate which lifeboat group you were in.

Daytime activities could have been better although we were happy to relax and read. Evening entertainment a bit 'sad' but the guest entertainer, Steve Terry, was excellent. Also Richard, the cruise director was excellent.

Would advise people not to book an excursion in Eidfjord which includes nature centre, waste of money. Excellent day in Bergen, made all the better by beautiful weather. Flam railway trip also very good.

We dined in the Waldorf and found the food excellent. We were also blessed with good companions on our table. We chose to breakfast in the Kensington and lunched in the bistro.

My only criticism would be guests not using the sanitising gel on entering the food places and also not using the tongs provided to retrieve their food. Come on, we're all grown ups and are well aware of noro-virus so buck up and consider your fellow passengers if not yourself. The midnight buffet and food carvings was amazing but again a few people spoiled it by being greedy and not leaving certain foods for others. Did you really need 6 large prawns on your plate???

Disembarkation was also well organised and efficient.

Would definitely cruise with CMV again.
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